The "Open Dialogue" portal is a platform for establishing effective feedback between government agencies and society.
The purpose of the portal is to provide citizens with the opportunity to interact with the government through portal tools.
This component includes:
● blog - the platform of the heads of GAs;
● Internet conference with LEBs;
● the "Polls" system;
● "People's quality control of the cellular network" service.
The procedure for submitting and reviewing applications in the blog platform of the heads of government agencies is prescribed in the law. According to paragraph 5 of Article 11 of the Law "On Access to Information", requests for a blog platform are equated to a written request. The request does not require signing, subject to the presence of an account on the EGP and connection of the subscriber number to it.
Also, the component includes Internet conferences with the participation of members of the Local Executive Bodies and Central Government Agencies, which are regularly held since 2008 on the "electronic government" web portal.
The "Polls" system is a new service in relation to other components of the Open Dialogue. The system is designed to create polls, publish polls on the available channels of "e-government" and "mobile government", save and transmit polling results to clients. The system allows you to pass polls through SMS-messages, mobile applications, Personal Cabinet, Open Dialogue portal, as well as social resources.
Also a service of "People's quality control of the cellular network" is available, it allows citizens to send feedback about various malfunctions in the work of cellular communication and problems related to mobile Internet directly to the Committee for Communication, Informatization and Information of MID RK and RSE "GTS".
Open Dialogue enables citizens:
- to send requests to the chief executive officers of government agencies;
- to participate in public discussion of the activities of government agencies from anywhere in the country;
- to take part in polls conducted by government agencies, social polls, polls of electronic and mobile government;
- to send feedback on the quality of cellular communication.