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How to rеgister the birth of a child via SMS Printable version

Last update: 02.07.2020

новорожденный в телефонеSo, the long-awaited day has come and you have a baby. You would like to arrange all the documents, but you need to devote more time to the child and the need to visit the NJSC SC Government for Citizens (PSC) puts you in a difficult position.

In this case, the proactive service will be convenient, which provides an opportunity to submit an application for registration of the birth of a child, put him in a kindergarten queue and issue a benefit.

In order to use the service, you must be registered in the database of mobile citizens (BMG).

This can be done in one of the ways listed below:

  1. Independently through the Personal Account of the eGov.kz portal with the signing by EDS (instructions for registration in the BMG)
  2. Contact the staff in any of the branches of the NJSC SC Government for Citizens (PSC);
  3. Contact the representatives of NJSC SC Government for Citizens (PSC), which are located at perinatal centers and maternity hospitals;

The service is absolutely free, you only need to have a positive balance on the phone number.

Within a day after the birth of the child, the information system, having received a notification from the medical institution, will send you a greeting SMS with a step-by-step request for information necessary for the provision of services. SMS will also contain a link to the Telegram bot (https://t.me/Kenes1414Bot), which implies the possibility of receiving the service using the Telegram application.

The information required to provide the service will be obtained from the information systems of various government agencies, and the missing information will be requested from the mother of the child via SMS requests, including brief examples of completion.

Example.

1. When you receive an SMS with congratulations, you need to select the language for receiving the service by replying to it in the following form R X X, where X are the numbers indicated in the message.

SMS example:

Сәлеметсіз бе, <name>! Сізді нәрестелі болуыңызбен құттықтаймыз! Қызмет көрсету тілін таңдаңыз. Ол үшін осындай СМС жіберіңіз R 1 1 - қазақша, R 1 2 – орысша

Hello, <name>! Congratulations on the birth of your child! Select the language of the service. To do this, send an SMS with the text R 1 1 - Kazakh, R 1 2 - Russian.

Example response

R 1 2

Important! Remember that the message must begin with an English letter R without spaces before it, but with spaces between the letter R and each digit (for example, R 1 2). There should be no space after the last character of the answer (number). Other characters, line breaks or double spaces cannot be used as spaces. Errors may prevent the information system from processing the request. This concerns the response to all SMS.

2. Next you will be asked for information about the marriage.

SMS example:

Are you married? Answer SMS with text R 1 1 - yes, R 1 2 - no

Example response

R 1 1

(such answer if there is an electronic record about your marriage in IS of the Civil Registry Office)

R 1 2

(such answer if you are a single mother or you have a civil marriage)

 

After a certain time, you will receive the following SMS message requesting the surname, name and patronymic (if available) of the child.

SMS example:

To obtain a birth certificate, write the full name of the child (it is necessary to take into account the specific letters of the Kazakh alphabet, if necessary). Send an SMS with the text R 8 Last Name;First Name;Patronymic

Example response

R 8 Akhmetov;Arman;Askarovich

Important! Please note that the separation between last name, first name and patronymic is done with the help of the semicolon symbol “;”, i.e. no spaces or other characters. There should be no space after the last character of the answer.

4. After sending the full name, you will receive SMS requests to provide information about the level of education, source of income and registering authority.

SMS example:

Confirm the branch of the CRO for the registration of the child. Possible branches: Civil Status Registration Office No. 1 Almaty – 1; Civil Registry Office of Nur-Sultan – 2 and so on. To do this, send an SMS with the text R 1 1 branch number; R 1 2 - not in the list.

Example response

R 1 1 1

SMS example:

Provide information about education. Higher education - 1; Incomplete higher education - 2 .... To do this, send an SMS with the text R 1 1 "your education" "education of the spouse (if there is a registered marriage)" if you agree to provide information; R 1 2 - if you do not agree.

Example response

R 1 1 2 1

SMS example:

Please provide information about the source of income. Scholarship – 1; Employment –2 ... To do this, send an SMS with the text R 1 1 "your source of income" "source of the spouse's income (if there is a registered marriage)" if you agree to provide information; R 1 2 - if you do not agree.

Example response

R 1 1 2 2

 

5. After that, an electronic registration application will be created, which will be sent to the selected registration authority. This will be reported by an additional information message on the status of the application for the registration of the birth of a child.

SMS example:

Registration of the birth of a child. Application Status: (accepted)

Registration of the birth of a child. Application Status: (registered)

 

6. After registration, you will be sent an SMS indicating the place of receipt of the birth certificate, and asking to come for the receipt of the document, taking with you the medical certificate of birth.

SMS example:

To obtain a birth certificate Akhmetov Arman Askarovich (IIN 181212351966) you need to be 17.12.2018 at Dostyk St., 12. You must have the original medical certificate of the child's birth.

 

7. In the next step, you will receive a request to select a settlement for placing a child in a queue at a kindergarten, as well as the question of the availability of rights to benefits when enqueuing.

SMS example:

Select the locality to be put on the queue at the kindergarten. Possible regions: Nur-Sultan - 1; Almaty - 2. Send an SMS with the text R 6 1 1- if selected, R 6 2 - not in the list

Example response

R 6 1 1

SMS example:

Is there any right for a preferential queue for placement in a kindergarten? Send an SMS with the text R 1 1 - Yes, R 1 2 - No

Example response

R 1 2

 

8. After sending the above responses, an application for enrollment at a kindergarten will go to the Akimat, which will be reported in an SMS notification indicating the status of the application.

SMS example:

Putting the child on the queue in kindergarten. Application Status: Accepted

 

9. In the next step you will receive an SMS message with the queue number and a request to confirm the order of birth of the child for registration of benefits, since its size depends on the number of children.

SMS example:

Number of queue for kindergarten of your child is No.345 What number in order is the child? Send an SMS with the text 'R 1 N- of child'. Example response R 1 1

Example response

R 1 1

 

10. If the verification of the number of children was successful, you will receive an SMS request to confirm/enter the bank account number for assigning benefits and payments.

SMS example:

Confirm your bank account number:

KZ123456789PO258746Z - 1. Send an SMS with the text 'R 3 1 account sequence number' - if you have chosen, 'R 3 2 20-digit N of account, if any'

Example response

R 3 1 1

(answer if account number 1 is selected)

R 3 2 KZ987654321PO258746Z

(answer if you need to specify another account)

 

11. Next, an electronic application is formed, which is submitted to the authorized bodies for consideration, and a benefit is assigned on the basis of which you will be informed via SMS.

SMS example:

The appointment of benefits for the birth of a child. Application Status: Accepted

SMS example:

You will receive 71,000 tenge of a one-time payment and 65,000 tenge monthly to KZ123456789PO258746Z account

 

This completes the procedure of providing services in a proactive way via SMS.

In case of erroneous data entry you will be asked to reply again. If for any of the points you do not provide an answer or it is inaccurate, the system will send a message about the need to visit the PSC for further services.

Getting a proactive service through Telegram-bot

As already mentioned, the proactive service “Birth of a Child” can be obtained through the Telegram bot EgovKzBot2.0. In it, sending answers is simplified - in the chat, in most cases, instead of entering commands, you just need to click on the corresponding answer option as a button. All steps will be similar to those described above.

Recall that to get services through a bot, you need to install the Telegram application on your phone, subscribe to the bot, i.e. click on the 'Start' button in his chat and allow the use of your mobile phone number. In the case of registration in the Base of Mobile Citizens, you will have access to all the functionality of the bot.

For more information about working with the bot, you can read in the article 'How to receive services through the Telegram bot EgovKzBot 2.0'.

Answers to Frequently Asked Questions

How much does a service cost?

The service is absolutely free, you only need to have a positive balance on the phone number.

How quickly should I respond to SMS requests?

We recommend promptly send error-free answers. Do not stretch the process for more than two days, because The service is provided within 3 days from the moment the baby is born.

What should I do if I received the first SMS, but I do not want to receive the service in a proactive way?

The greeting SMS is automatically generated, and if you do not want to receive the service in a proactive way, then you do not need to respond to the received message.

Are there any restrictions on getting the service?

The service cannot be provided to the user if she has children older than 2007, or has been married until 2008, information about which is not digitized in the IS of the Civil Registry Office.

What to do if you are registered in the Base of Mobile Citizens, but you did not receive the first SMS?

In this case, we recommend contacting the Single Contact Center by calling the toll-free number 1414, and submit an application to the operator, in which you must specify the phone number registered in the Base of Mobile Citizens, parents IIN and date of birth of the child.

What to do if SMS does not come back from the information system?

Check the spelling of your last answer in accordance with the above requirements. If it was wrong, then send the correct one. If there is no answer even with correctly entered data, it is necessary to contact the Single Contact Center by calling the toll-free number 1414, and leave the application to the operator, indicating the phone number registered in the Mobile Citizens' Base, IIN of parents and the date of birth of the child.

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