Since m-Gov project launch in 2014, more than a million public services have been delivered to Kazakhstani citizens via eGov mobile app and SMS.
“Normally, citizens use their mobile devices to request data in terms of technical inspection, to obtain statements of residence, data on pension accruals, to pay for communication services and to check their status in a waiting list for kindergartens”, Asset Uasiov, the Head of Services` Automation Department of Communication, Informatization and Information Committee under Ministry for Investment and Development of the Republic of Kazakhstan told.
Also, by means of eGov application, more than KZT 10 million was paid for Zhilstroybank deposits, more than KZT 4.3 million for traffic violations and more than KZT 1.3 million for mobile communication.
Since September 2015, citizens can buy SIM-cards with digital signature generated thereon. These SIM-cards can be obtained in Citizen Service Centers or Altel offices. Currently, this service is only available in Astana and Almaty, though shortly mobile digital signature will be distributed in other regions of the country and will be provided by all mobile operators.
One of mobile signature benefits is that it will be possible to get certain public services even using a mobile phone without access to the Internet and apps installation.
Today, Kazakhstani citizens can get more than 50 services in mobile format and it is planned to launch about 20 mobile services by the end of the year. EGov application is available on iOS and Android platforms and has already been downloaded more than 180.000 times.