How to get the service online
- Sign in on the Portal and click "Order Service Online" button.
- Fill in an application and sign it using DS (digital signature).
- In a personal account (in the "History of Obtained Services" section), familiarize with a referral and contact the Employment Department.
- The service is available for residents of Astana, Almaty and regional and district centers.
- Submission of an electronic application through the Portal to individuals with "Kandas" status is not available.
- An applicant should be registered as an unemployed person in the Employment and Social Programs Department at the place of residence (register online).
How to get the service at a government agency (required documents):
To get a referral for professional training:
- An ID document or an electronic document from the Digital Documents service (for identification).
- Employment record (if available).
- Academic certificate (school certificate, diploma, other certificates) (if available).
- Health certificate pursuant to the form approved under sub-clauses 2) and 7) of Article 9 of the Code of the Republic of Kazakhstan "On People's Health and Healthcare System ".
To get a referral to study the entrepreneurship basics under the Bastau-Business project:
- An ID document or an electronic document from the Digital Documents service (for identification).
To get a referral for microlending:
- An ID document or an electronic document from the Digital Documents service (for identification).
To get a referral to youth apprenticeship:
- An ID document or an electronic document from the Digital Documents service (for identification).
- Employment record (if available).
- A document confirming availability of technical and professional/post-secondary/higher and postgraduate education.
To get a referral to social jobs:
- An ID document or an electronic document from the Digital Documents service (for identification).
- Employment record (if available).
- Academic certificates (if available).
To get a referral for community service:
- An ID document or an electronic document from the Digital Documents service (for identification).
- Employment record (if available).
- Academic certificate (school certificate, diploma, other certificates), documents confirming completion of training (certificates), if available.
A student or a pupil of the senior classes of a secondary school, aged 16-18 and willing to participate in community service, should attach the following to an application:
- written consent of one of the parents or legal representatives;
- written consent of an educational institution to participate in community service outside of the learning process.
To get a referral for relocation:
- An ID document or an electronic document from the Digital Documents service (for identification).
- Employment record (if available).
- Academic certificates (if available).
Upon identity verification and entry of data into the "Labour Market" AIS, the documents are given back to a service recipient.
Result of the service delivery
Issuance of referrals to individuals for participation in active employment promotion measures, which includes:
- referral for professional training;
- referral to study the entrepreneurship basics under the Bastau-Business project;
- referral for microlending;
- referral to youth apprenticeship;
- referral to social jobs;
- referral for community service;
- referral for relocation