Obtaining licenses and other authorization documents will be even easier and more convenient: the e-Licensing system developers are now performing comprehensive work to renew and improve the elicense.kz. design.
As is known, since 2012, all licenses have been issued via e-Licensing system in Kazakhstan. Within 9 months since this year-beginning, 16 218 e-licenses have been issued. Of them, most popular ones are those for construction/assembly works, for medical/educational activities, and for storage and sales of alcoholic products. Also, the demanded licenses include those for the right for notary and pharmaceutical businesses. The greatest number of e-licenses was issued in South Kazakhstan, Kostanai, Karaganda, East Kazakhstan regions and in Almaty city.
In addition, elicense.kz system is the single national register of licenses, i.e. the validity or status of any license issued in Kazakhstan can be checked via it.
The growing volume of processes, functions, and information creates new requirements to interface. What is especially important is that anyone who likes could easily understand the navigation and find the section he/she needs.
Therefore, in working at optimization, the focus is on “live” discussion with direct users. Since early October, focus groups are gathered in Astana, with businessmen and representatives from public organizations participating.
The meetings’ participants tell what elements in current design they think inconvenient or unintelligible and share their ideas of how it should look. Specifically, it was suggested to change Personal Cabinet’s menu, make homepage more laconic, and divide the rubricator into categories by the example of e-Government portal, eGov.kz. By the way, the eGov portal was redesigned last year, and developers actively worked with end users’ opinions then, too.
The new design’s preliminary model sets of the new design were demonstrated at the meetings. Anyone who likes will soon be able to discuss them: on pages of eGov.kz in social media, the review will appear with full information on the changes planned. Suggestions made by focus-groups participants will also be included. All model sets will be additionally refined upon obtaining users’ comments.
elicense.kz portal will start functioning in the new interface in 2014.