How to get the service online
- Sign in on the Portal and click "Order Service Online" button.
- Choose a foreign mission consular district of which includes your place of residence in a country of stay.
- Fill-in an application and sign it using a digital signature or SMS password (it is mandatory to have registration in the Mobile Citizens Database).
- The following should be enclosed to an electronic application:
- an electronic copy of a document confirming death
- issued by a medical organization, or a court decision establishing the fact of death or declaring a person deceased;
Note: any other documents, for example, a death certificate obtained in a country of stay will not be accepted.
If necessary, an electronic copy of a document confirming the close relationship.
Documents that are issued or certified by a competent institution of a foreign state or a specially authorized person, within its competence and in the prescribed form sealed with a stamp of a foreign state are only accepted after passing the procedure of special certification (legalization or apostille) (not required for the countries participating in the Convention on Legal Aid and Legal Relations in Civil, Family and Criminal Cases signed in Minsk on January 22, 1993 and ratified by the resolution of the Supreme Council of the Republic of Kazakhstan as of March 31, 1993 and the Convention on Legal Aid and Legal Relations in Civil, Family and Criminal Cases signed in Chisinau on October 7, 2002, ratified by the Law of the Republic of Kazakhstan).
Documents issued outside the Republic of Kazakhstan in the language of a relevant foreign state are subject to translation into the state or Russian language.
- In your personal account (in "History of Obtained Services" section) familiarize with a notification on application processing status, which will be sent within the specified time.
- To get the public service delivery result (a certificate), you should contact a consular department of foreign mission of the Republic of Kazakhstan in a country of stay on the day and time specified in a notification.
The reasons why an application for public service delivery may not be registered are as follows:
- Incorrectly selection of foreign mission of the Republic of Kazakhstan.
- Incorrectly filled-in fields.
How to get the service in a state agency (required documents):
- Application for state registration of death, as well as the issuance of repeated certificates and certificates of civil status registration abroad.
- A document of the prescribed form on death issued by a medical organization or a court decision on establishing the fact of death or declaring a person deceased (for verification).
Note: any other documents, for example, a death certificate obtained in a country of stay will not be accepted.
- Passport of a citizen of the Republic of Kazakhstan.
- A notarized power of attorney, in the case of a request from a representative of the service recipient.
- If necessary, a document confirming a close relationship (for reconciliation).
Documents that are issued or certified by a competent institution of a foreign state or a specially authorized person, within its competence and in the prescribed form, sealed with the official seal of a foreign state, are accepted only after passing the procedure of special certification (legalization or apostille) (not required for countries parties to the Convention on legal assistance and legal relations in civil, family and criminal matters, done in Minsk on January 22, 1993, ratified by the decree of the Supreme Council of the Republic of Kazakhstan of 31 March 1993, and the Convention on legal assistance and legal relations in civil, family and criminal matters, done in the city of Kishinev on 7 October 2002).
Documents issued outside the Republic of Kazakhstan in the language of the relevant foreign state are subject to translation into the state or Russian language.
Result of the service delivery
The certificate of death or motivated answer of refuse in state service provision.