Single contact center
the call is free
paid call
for foreign calls
(free through the internet)
How to get online service (on the portal “electronic licensing” www.elicense.kz)
- Click the "Request online" button on this page, after that the portal of "electronic licensing" will be opened in a new window.
- Log in or register on the "electronic licensing" portal.
- In the service info sheet read the package of documents and click the "Order online service" button, or select the necessary subtype of activity and the "Further" button.
- After specifying the necessary data, fill out the application and sign with your EDS.
- You can track the status of the submitted application in the Personal Account in the section "My applications". You can find out about obtaining the permit in the section "My approved documents", about receiving a notification - in the section "My notifications".
How to get the service in the state body (necessary documents):
- Application.
- Information about employees who will interact with debtors and (or) their representatives, and (or) third parties who are bound by obligations to the lender under a Bank loan agreement or a micro-credit agreement in accordance with аnnex 2.
- Information about branches and (or) representative offices in accordance with аnnex 3.
Result of the service delivery
Notification of the service recipient about entering it into the register of collection agencies with the indication of the registration number or a motivated answer on the reasons for refusal to provide public service.
