Guideline for registration in Mobile Government Printable version

Last update: 06.01.2023

Option 1. Registration in mgov via e-gov portal

In case if you are not registered on e-Gov portal

  1. Open e-Gov website clicking the following link: www.egov.kz.
  2. Fill in all the required data (IIN, password, e-mail).
  3. Select digital signature, indicate phone number and  verification code that  you will receive within a minute. Do not forget to familiarize with user agreement.
  4. After familiarization with user agreement click “Registration via digital signature” button.
  5. Fill in the fields
  • “Fill in password” field
  • “Fill in password again” field
  • “Fill in e-mail” field
  1. Select digital signature certificate.

Indicate your phone number in “Indicate phone number” field and click “Obtain verification code” button.

  1. Fill in verification code.
  2. Click “Register” button.

In case if you are registered on e-Gov portal you will need to indicate your phone number to sign in. Click “Add phone number” button and user profile window will appear where you need to select digital signature, indicate your phone number and verification code which you will receive within a minute.

Option 2. Registration of new users via eGov mobile app

A new format for user registration is available in the eGov mobile application.

Upon successful registration, you will get:

  • digital signature
  • registration in the Mobile Citizens Database (MCD)
  • registration on the e-Government Portal (egov.kz ).

To do this:

  1. On the homepage, click “Log in/Registration” button.
  2. If no digital signature keys are found on your device. Select the actions for authorization: “Use my DS” or “Release a new DS”, select “Release a new DS”.
  3. A new page “Welcome to eGov mobile” will open, click “Log in” button.
  4. The biometric identification service called Digital ID will open, enter your phone number, verification code from SMS and undergo registration through Digital ID.
  5. After successful confirmation of identity, it is required to answer additional questions: enter an ID number and date of your birth. Then click “Continue” button.
  6. When “Issuance of DS” page opens, fill in your e-mail and enter a password for DS, then click "Continue" button.
  7. In the new page for the request to issue a DS, click “Complete registration” button.
  8. Upon successful registration, install a quick access code to the app and bind Face ID/touch ID.

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