How to get the service online
- Sign in on the Portal and click "Order Service Online" button.
- Choose a foreign mission consular district of which includes your place of residence in a country of stay.
- Fill in an application and sign it using a digital signature or SMS password (it is mandatory to have registration in the Mobile Citizens Database).
- In your personal account (in "History of Obtained Services" section) familiarize with a notification on application processing status, which will be sent within the specified time.
- To get the public service delivery result (a certificate), you should contact a consular department of foreign mission of the Republic of Kazakhstan in a country of stay on the day and time specified in a notification.
The reasons why an application for public service delivery may not be registered are as follows:
- Incorrect selection of foreign mission of the Republic of Kazakhstan.
- Incorrectly filled-in fields.
- No receipt confirming payment of consular fee.
Note: Payment is made to a corporate account of a foreign mission (details are available on the website of a foreign mission of the Republic of Kazakhstan to a host country). It is necessary to attach a scan copy of receipt confirming payment of consular fee in pdf or jpeg (jpg) format.
How to get the service in a state agency (required documents):
To register the dissolution of a marriage (matrimony) by mutual consent of spouses who do not have minor children:
- Application for state registration of divorce.
- Identity documents of persons who are terminating a marriage (matrimony) (for verification).
- Certificate on conclusion of marriage (matrimony).
- Original document confirming payment of the consular fee.
For registration of dissolution of marriage (matrimony) on the basis of a court decision with persons recognized missing or incapable or person convicted of the offence to imprisonment for a term not less than three years:
- Application for registration of dissolution of marriage (matrimony) of one of the spouses on the basis of a legally effective court decision on recognition of a spouse as missing person, incapable or partially capable, as well as the sentence of the court condemning the husband for the offence to imprisonment for a term not less than three years.
- Identification document of the service recipient (for verification).
- A court decision or court sentence that has entered into legal force on recognizing the spouse as missing or incapacitated, or a court sentence on convicting the spouse (s) for committing a crime to imprisonment for a term of at least three years (for verification).
- Certificate on conclusion of marriage (matrimony).
- Original document confirming payment of the consular fee.
Documents that are issued or certified by a competent institution of a foreign state or a specially authorized person, within its competence and in the prescribed form, sealed with the official seal of a foreign state, are accepted only after passing the procedure of special certification (legalization or apostille) (not required for countries parties to the Convention on legal assistance and legal relations in civil, family and criminal matters, done in Minsk on January 22, 1993, ratified by the decree of the Supreme Council of the Republic of Kazakhstan of 31 March 1993, and the Convention on legal assistance and legal relations in civil, family and criminal matters, done in the city of Kishinev on 7 October 2002, ratified by the Law of the Republic of Kazakhstan of 10 March 2004).
Documents issued outside the Republic of Kazakhstan in the language of the relevant foreign state are subject to translation into the state or Russian language.
Result of the service delivery
Certificate of divorcement or motivated answer of refuse in state service provision.