Single contact center
the call is free
paid call
for foreign calls
(free through the internet)
Recipients
Legal entities
Individuals
Service provision methods
Cost of the service
Free of charge
Terms of the service delivery
State corporation – 15 working days.
On the portal – 12 working days.
Full name of service
Issue of certificates to the aviation personnel
Additionally
Request online Automated service
Printable version
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Issue of the certificate of aviation personnel
How to get online service (on the portal “electronic licensing” www.elicense.kz)
- Click the "Request online" button on this page, after that the portal of "electronic licensing" will be opened in a new window.
- Log in or register on the "electronic licensing" portal.
- In the service info sheet read the package of documents and click the "Order online service" button, or select the necessary subtype of activity and the "Further" button.
- After specifying the necessary data, fill out the application and sign with your EDS.
- You can track the status of the submitted application in the Personal Account in the section "My applications". You can find out about obtaining the permit in the section "My approved documents", about receiving a notification - in the section "My notifications".
How to get the service in a «State-owned corporation «Government for citizens» NJSC (required documents):
1. To obtain a certificate of flight crew members, an applicant provides the following documents:
- Application.
- For a private pilot, a commercial aviation pilot, a pilot of a multi-member crew and an airline pilot, an application is drawn up based on the application form for issuance of a pilot's certificate or making a qualification mark pursuant to the Appendix 1 to the standard.
- For pilots of light and ultralight aircraft, as well as pilots of balloons and gliders, an application is drawn up in any form with an indication of an individual identification number (hereinafter: IIN), and also consent is provided to use information that constitutes a legally protected secret contained in information systems.
- For a navigator, an application is drawn up based on the application form for issuance of a navigator's certificate or making a qualification mark pursuant to the Appendix 2 to the standard.
- For a flight engineer (flight mechanic), an application is drawn up based on the application form for issuance of a certificate of a flight engineer (flight mechanic) or making a qualification mark pursuant to the Appendix 3 to this standard.
- For the radio operator, an application is drawn up in any form with an indication of IIN, and also consent is provided to use information that constitutes a legally protected secret contained in information systems.
- Copies of documents on graduation from an aviation training center or an aviation educational institution.
- A copy of the act (form) on the results of the last inspection on a full flight simulator, a certificate of proficiency testing for aircraft pilots in the form pursuant to the Appendix 4 to the standard, or a flight inspection report for helicopter pilots in the form pursuant to the Appendix 5 to the standard, or a copy of the flight inspection report in the form pursuant to the Appendix 6 to the standard.
- Summaries on the members of the flight crew, in the form pursuant to the Appendix 7 to the standard certified by the signature and seal (if any) of the civil aviation organization.
- A copy of an identity document (for foreign citizens, a copy of the document notarized pursuant to the Article 80 of the Law of the Republic of Kazakhstan "On Notary").
- Two photos (color, matte, 3.5 x 4.5 cm in size with a corner on the right side of a person looking at the photo).
- A copy of a relevant medical report.
- A copy of a certificate confirming undergoing of proficiency test in the English language used in radiotelephone communication (for members of the flight crew performing international flights).
- A copy of a document confirming the completion of training on human capabilities, including the principles of controlling threat factors and errors.
- A copy of the flight book.
- A completed compliance sheet and military service credit in the form pursuant to the Appendix 8 to the standard (for those transferring from state aviation).
- An original copy of certificate of flight crew members (in case of damage or replacement of the certificate).
2. To obtain a certificate of an air traffic service dispatcher/an air station operator, an applicant provides the following documents:
- An application drawn up in any form with an indication of IIN, and provision of consent to use information that constitutes a legally protected secret contained in information systems.
- Summaries on the other aviation personnel, except for aircraft maintenance personnel in the form pursuant to the Appendix 9 to the standard certified by the signature and seal (if any) of a civil aviation organization;
- Copies of documents on the completion of aviation training center or an aviation educational institution and a copy of qualification exam minutes in the form pursuant to the Appendix 10 to the standard.
- Two photos (color, matte, 3.5 x 4.5 cm in size with a corner on the right side of a person looking at the photo).
- A copy of a relevant medical report (for ATM dispatchers).
- A copy of a document confirming the completion of training on human capabilities, including the principles of threat and error factors control (if not passed during the training at the aviation training center or an aviation educational institution).
- An original copy of certificate (in case of damage or replacement of the certificate).
- A copy of a certificate confirming undergoing of proficiency test in the English language used in radiotelephone communication (for international flights management).
3. To obtain a certificate of aircraft maintenance personnel, an applicant provides the following documents:
- An application for obtainment of a certificate of aircraft maintenance personnel in the form pursuant to the Appendix 11 to the standard.
- A copy of a certificate(s) of initial training at the aviation training center or diploma in the specialty, the completion period of which does not exceed 10 years from the date of issue of the certificate or diploma, and for the maintenance personnel of state aviation aircraft applying for certificates of aircraft maintenance personnel in civil aviation after the end of service in state aviation - 20 years from the date of graduation from the state aviation educational institution, subject to continuous experience in aircraft maintenance.
- A copy of the individual logbook of aircraft maintenance personnel in the form pursuant to the Appendix 12 to the standard.
- Personal data on aircraft maintenance personnel in the form pursuant to the Appendix 13 to the standard.
- Two photos (color, matte, 3.5 x 4.5 cm in size with a corner on the right side of a person looking at the photo).
- A copy of a document on the completion of training under the program "Human capabilities in relation to aircraft maintenance" (corresponding to the program of module 9 of standard training programs for aviation personnel involved in flight safety, approved by the Order of the Minister of Transport and Communications of the Republic of Kazakhstan as of September 28, 2013 No. 764 (registered in the Register of State Registration of Regulatory legal Acts for No. 8785) (hereinafter: Standard Programs).
- A copy of a document on the completion of training under the program "Kazakhstan and international aviation legislation" (corresponding to the program of the module 10RK of Standard Programs).
- An original copy of certificate of aircraft maintenance personnel and appendix thereto (clause XV) in case of certificate damage.
- A copy of an identity document (for foreign citizens, notarized pursuant to the Article 80 of the Law of the Republic of Kazakhstan "On Notary").
4. In order to issue or extend the validity period of the certificate of light and ultralight aircraft maintenance personnel, the applicant must attach a submission and a decision of the permanent qualification commission of non–profit organizations uniting aircraft operators (hereinafter referred to as the non-profit organization)
- When issuing or extending the validity period of the certificate of maintenance personnel for light and ultralight aircraft, the authorized organization does not make qualification and special marks in paragraphs XII (Ratings) and XIII (Special Remarks) in this Certificate.
5. To extend the validity period of an aircraft maintenance personnel certificate, an applicant provides the following documents:
- An application for obtainment of a certificate of aircraft maintenance personnel in the form pursuant to the Appendix 11 to the standard.
- An original copy of certificate and appendix thereto (clause XV).
6. To obtain a certificate of a flight support officer or flight dispatcher, an applicant provides the following documents:
- An application drawn up in any form with an indication of IIN, and provision of consent to use information that constitutes a legally protected secret contained in information systems.
- Copies of documents on graduation from an aviation training center or an aviation educational institution.
- Summaries on the other aviation personnel, except for aircraft maintenance personnel pursuant to the Appendix 9 to the standard with objective data certified by the signature and seal (if any) of the civil aviation organization.
- Two photos (color, matte, 3.5 x 4.5 cm in size with a corner on the right side of a person looking at the photo).
- A copy of a document confirming the completion of training on human capabilities, including the principles of threat and error factors control (if not passed during the training at the aviation training center or an aviation educational institution).
- An original copy of certificate (in case of a certificate replacement).
7. To extend the validity period of a certificate of the flight support officer or flight dispatcher, an applicant provides the following documents:
- An application in no particular form.
- A copy of the appendix to the certificate.
- Copies of documents confirming a recent completion of advanced training courses.
- A copy of a document confirming the completion of training on human capabilities, including the principles of threat and error factors control (if not passed during the training at the aviation training center or an aviation educational institution).
8. To extend the validity of qualification and special marks in the certificate of flight crew members, an applicant provides the following documents:
- Application.
- For a private pilot, a commercial aviation pilot, a pilot of a multi-member crew and an airline pilot, an application is drawn up based on the application form for issuance of a pilot's certificate or making a qualification mark pursuant to the Appendix 1 to the standard.
- For pilots of light and ultralight aircraft, as well as pilots of balloons and gliders, an application is drawn up in any form with an indication of an individual identification number, and also consent is provided to use information that constitutes a legally protected secret contained in information systems.
- For a navigator, an application is drawn up based on the application form for issuance of a navigator's certificate or making a qualification mark pursuant to the Appendix 2 to the standard.
- For a flight engineer (flight mechanic), an application is drawn up based on the application form for issuance of a certificate of a flight engineer (flight mechanic) or making a qualification mark pursuant to the Appendix 3 to this standard.
- Copies of documents confirming a recent completion of retraining courses or advanced training courses.
- A copy of the act (form) on the results of the last inspection on a full flight simulator, a certificate of proficiency testing for aircraft pilots in the form pursuant to the Appendix 4 to the standard, or a flight inspection report for helicopter pilots in the form pursuant to the Appendix 5 to the standard, or a copy of the flight inspection report in the form pursuant to the Appendix 6 to the standard.
- Copies of documents confirming a recent completion of training courses as an instructor and flight inspection results (if necessary).
- A copy of the certificate and (or) appendix thereto.
- A copy of a relevant medical report.
- A copy of a document confirming the completion of training on human capabilities, including the principles of controlling threat factors and errors.
9. To extend the validity period of a special mark on the knowledge of the language used in radiotelephone communication in the certificate of flight crew members, an applicant provides the following documents:
- An application in any form indicating an individual identification number.
- A copy of a certificate confirming undergoing of proficiency test in the English language used in radiotelephone communication.
- A copy of the certificate and (or) appendix thereto.
10. To extend the validity period of the qualification and special marks of the air traffic service dispatcher/ operator of the aviation station, an applicant provides the following documents:
- An application in no particular form.
- A copy of the qualification examination minutes in the form pursuant to the Appendix 10 to the standard.
- Copies of documents confirming a recent completion of training courses as an instructor (when extending the validity period of a special mark of an instructor).
- A copy of a relevant medical report (for ATM dispatchers).
- A copy of the appendix to the certificate.
- Copies of documents confirming recent obtainment of special marks of an instructor and in English knowledge.
- Certificates of advanced training (except for extension of the validity period of a copy of the certificate confirming undergoing of the test for knowledge of the English language used in radiotelephone communication (if necessary for extension of the validity period of a special mark of the English language).
11. To add a qualification mark in the "Ratings" column for the "B1" or "B2" categories in the certificate, an applicant provides the following documents:
- An application to obtain a certificate of aircraft maintenance personnel in the form pursuant to the Appendix 11 to the standard indicating the types of aircraft, engines and category of the certificate.
- Copies of documents on undergoing of practical and theoretical elements of the training course for the type of aircraft, and, if necessary, practical training records. It is allowed to provide a certificate based on the results of a practical internship, if the certificate is approved by an authorized organization.
12. To add a qualification mark in the "Ratings" column of category "C" in the certificate of aircraft maintenance personnel, an applicant provides the following documents:
- An application to obtain a certificate of aircraft maintenance personnel in the form pursuant to the Appendix 11 to the standard indicating the types of aircraft, engines and category of the certificate.
- Copies of certificates confirming the completion of training for the type of aircraft and passing exams after the theoretical part of training at level 3 (for the first entry of "C" category ), and for each subsequent entry in "C"category: certificates proving training for the requested type of aircraft at level 1 (general introductory course with the aircraft). If an applicant for "C" category receives this qualification mark through "B1" or "B2" categories of the same type of aircraft and engine that are already included in the certificate, the provision of a separate certificate of theoretical training is not required.
- Copies of documents confirming work experience in the organization for maintenance and repair of aviation equipment or experience gained in state aviation or in the production of aircraft.
13. An applicant submits the following documents to the non-profit organization for adding qualification and special marks in the certificate of maintenance personnel for light and ultralight aircraft (AML LA):
- An application for obtainment of a certificate of aircraft maintenance personnel in the form pursuant to the Appendix 11 to the standard.
- Copies of documents confirming undergoing of training in aviation training center for an aircraft type.
- A copy of the individual logbook of aircraft maintenance personnel in the form pursuant to the Appendix 12 to the standard confirming work experience.
- A copy of the certificate of verification of the qualification level of personnel for maintenance of light and ultralight aircraft of "VZ" category.
- A copy of the document on the completion of training under the program "Human capabilities, in relation to aircraft maintenance" (corresponding to the program of module 9 of Standard Programs).
Result of the service delivery
Issuance of certificates to aviation personnel.
Extension of the validity period of the certificate.
Restoration of the certificate and (or) its appendices in cases of loss, theft or damage.
Introduction or extension of the validity period of qualification and special marks notification of refusal to provide public services
