Payment of pensions out of pension savings formed due to mandatory pension contributions, mandatory occupational pension contributions in the Unified Pension Savings Fund

How to get the service online

1. Sign in on the Portal and click "Order Service Online" button.
2. Fill in an application and sign it using DS (digital signature). 
3. In your personal account (in "History of Obtained Services" section) familiarize with a notification on application processing status, which will be sent within the specified time.

How to get a service at a government agency and "Government for Citizens" Public Corporation (required documents):

1. Information about a recipient's bank account number opened in second-tier banks or organizations engaged in certain types of banking operations.

The Public Corporation employee receives a written consent of a service recipient to use the information constituting a legally protected secret contained in information systems when providing public services, unless otherwise provided by the laws of the Republic of Kazakhstan

A service recipient having a disability of the first and second groups established indefinitely, should submit the following when contacting a service provider:

1. Information about a recipient's bank account number opened in second-tier banks or organizations engaged in certain types of banking operations.

A service recipient, who is a foreigner or a stateless person who has left for permanent residence outside the Republic of Kazakhstan, should submit the following when contacting a service provider:

1. An application.
2. A copy of foreign passport and an original copy for verification, unless otherwise provided by international treaties ratified by the Republic of Kazakhstan.
3. Information about a service recipient's bank account.

A service recipient, who is a family member of a deceased person with pension savings or a person who carried out the burial, should submit the following when contacting a service provider:

1. An application.
2. A copy of death certificate of a person with pension savings and an original copy for verification.
3. Information about a bank account of a family member of a deceased person having pension savings or a person who carried out the burial.

A service recipient, who is a heir to pension savings of a deceased person, should submit the following when contacting a service provider:

1. An application.
2. A notarized copy of death certificate of a deceased person having pension savings.
3. An original copy or a notarized copy of certificate of inheritance or an original copy or a notarized copy of agreement on division of inherited property/a court decision that has entered into legal force.
4. Information about a service recipient's bank account.

When a service recipient applies to the Public Corporation or to a service provider through a third party or legal representative, in addition to the above documents, a third party or legal representative should submit the following:

1. A copy of an ID document of a third party or legal representative and an original copy for verification.
2. An original copy of power of attorney or its notarized copy, or a document confirming a legal representative status.

A copy of an ID document of a service recipient is also notarized (provided that notarization is carried out in the state of residence).

Service recipients who in accordance with the tax legislation of the Republic of Kazakhstan have:

1. The right to apply a tax deduction to income in the form of pension payments from the Unified Pension Savings Fund and provide relevant supporting documents when applying to the Public Corporation.
2. The right to apply income adjustments or tax deductions to income in the form of pension payments and in addition to the list of documents specified in this appendix, provide an application in the form approved by a service provider, as well as relevant supporting documents when contacting a service provider.

If there is information in the information systems of the government agencies of the Republic of Kazakhstan received by the Public Corporation and a service provider confirming the right of a service recipient to apply income adjustments or tax deductions to income in the form of pension payments, provision of the above relevant supporting documents is not required.

When a service recipient applies to a service provider by means of postal communication, a service recipient` ID document as well as a service recipient`s signature in an application are notarized (provided that notarization is carried out in the state of residence).

The following documents are to be submitted to a service provider by a service recipient (individual or legal entity) determined by a judicial act that has entered into legal force, in order to receive pension savings of a person who has pension savings in the Unified Pension Savings Fund:

1. A judicial act that has entered into legal force.
2. Information about a recipient's bank account (an individual or a legal entity determined by a judicial act).