How to get online service
- Log in on the portal and click the Request Online button.
- Fill the request and sign it with EDS (electronic digital signature). Attach the scan copies of documents to the application:
- the documents confirming the income of a family. The order of calculation of the cumulative income of the family applying for receiving the housing help is defined by authorized body in the sphere of the housing relations;
- account about the sizes of monthly contributions to the maintenance of a house;
- account on consumption of utilities;
- receipt account for services of telecommunications or the copy of the contract for rendering communication services;
- the account about the rent size for use of the dwelling rented by local administration in private housing stock shown by local administration.
- See the processed certificate in your personal account (in the History of Services section).
NOTE: The maximum admissible volume of the enclosed documents, shouldn't exceed more than 1 MB.
State service is provided at the place of permanent registration of the service recipient
How to get online service in «State-owned corporation «Government for citizens» NJSC (necessary documents)
- Application.
- ID and it’s copy.
- Documents confirming the income of the family (certificate of income for 3 months preceding the month of treatment, for each member of the family).
- A certificate from the place of work or a certificate of registration as an unemployed person (with the exception of information obtained from the relevant state information systems).
- Information about alimony for children and other dependents.
- Bank account.
- A bill of the amount of monthly contributions for the maintenance of a residential house (the amount of expenses for common house needs, maintenance of the house, meters, repairs, public utility services, etc.).
- A bill for consumption of utilities.
- Receipt account for services of telecommunications or the copy of the contract for rendering communication services.
- The account about the rent size for use of the dwelling rented by local administration in private housing stock shown by local administration.
*Online service can be providet to citizens of Aktau, Aktobe, Atyrau, Karagandy, Kokshetau, Kostanai, Kyzylorda, Pavlodar, Petropavlovsk, Taldykorgan, Taraz, Uralsk, Ust-Kamenogorsk, Shymkent, cities of republican status Almaty and Astana. Service is also available in a number of regions of RK.
Result of the service delivery
The notice of purpose of the housing help or the motivated answer of refusal.