Dear citizens of the Republic of Kazakhstan!
In order to prevent the spread of coronavirus infection in the Republic of Kazakhstan, the provision of services on paper media is possible through online reservations in the service centers of the population for the period of quarantine.
Public services can be obtained online, as well as some services are available in the mobile app EgovMbile, Telegram-bot eGovKzBot2 .0 and social networks Facebook and VK.
How to get online service
- Log in on the portal and click on the button "Request online" (to get the service you must be registered on the site cabinet.salyk.kz).
- Fill in the necessary fields at cabinet.salyk.kz and sign the request with EDS (electronic digital signature). During the scheduled time, check the status of the request in the tax statements journal on the TPA website.
How to get the service in a state agency or «State-owned corporation «Government for citizens» NJSC (required documents):
- The tax statement.
- The judicial act entered into legal force or the decision of the higher body of the tax service (official), providing for the cancellation or reduction of the fine due to its unlawful imposition – for the return of the amount paid wrongly imposed fine for violations in the field of taxation, legislation of the Republic of Kazakhstan on pensions, on compulsory social insurance due to its cancellation or reduction in size.
- A document issued by the relevant registering authority, confirming the failure of the service provider to provide documents for the performance of registration actions – for the return or offset of the amounts of fees paid to the budget.
- A document issued by state forest owners confirming the non-use of a logging ticket, a forest ticket for forest use – for the return or offset of the paid amount of payment for forest use.
- The payment document on the payment of the amount of the state fee, as well as the document of the relevant body, which is the basis for its return - for the return of the amount of the state fee paid to the budget.
- The payment document on payment of the state fee to the budget and the court decision that entered into legal force –for the return of the amount of the state fee to the payer in favor of which a court decision was made to reimburse the state fee from the state institution that is party to the case.
- Payment document on the payment of the tax amount, payment to the budget, penalty and fine and a court decision that has entered into force – to return a paid tax amount, payment to the budget, penalty and fine as a result of the cancellation of the results of electronic auctions by court decision.
In State Corporation, reception is carried out in the order of an "electronic" line at the place of registration of the service recipient
Result of the service delivery
1. Credit for the excessively paid amount of tax, fee, levy and penalties to the budget.
2. Credit for the erroneously paid amount of tax, another mandatory payment to the budget for the appropriate budget classification code and (or) to the appropriate tax authority.
3. The return of the overpaid tax, fee, produced in national currency, as well as erroneously paid amount of tax, another mandatory payment to the budget to the taxpayer's bank account.
4. Refund of the amount of wrongfully imposed fine for tax offenses, legislation of the Republic of Kazakhstan on pensions, mandatory social insurance due to its cancellation or reduction of the amount to the taxpayer's bank account.
5. A written notice of non-confirmation of the error - in the event that the state revenue body does not confirm the existence of errors in the transfer.
6. Notification of the enforcement of the judgment to the taxpayer and (or) the state institution - after the return of the amount of the state duty by the service provider.
7. The motivated response of the service provider about the refusal.