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Dear citizens of the Republic of Kazakhstan!
In order to prevent the spread of coronavirus infection in the Republic of Kazakhstan, the provision of services on paper media is possible through online reservations in the service centers of the population for the period of quarantine.
Public services can be obtained online, as well as some services are available in the mobile app EgovMbile, Telegram-bot eGovKzBot2 .0 and social networks Facebook and VK.
Learning video obtaining a certificate on pension contributions
How to get the online service
- Log in on the portal and click the Request Online button.
- Fill out the application and sign it by EDS (electronic digital signature) or by SMS-password (be sure to have registration in the mobile citizens database).
- In personal account (in the History of Services section), read the notice of processing your application, which will be received within the specified time.
How to get the service in NJSC State Corporation "Government for Citizens" (the necessary documents):
- Statement.
- Document proving the identity.
When an authorized person (proxy) aplies:
- Document proving the identity.
- Power of attorney certified by a notary, when representing the interests of the recipient of public services by a third party.
When successors apply:
- Document proving the identity.
- Testament, for the persons indicated in the testament.
- Certificate of the right to inheritance, for persons specified in the certificate.
When notaries and foreign consular institutions apply - Probate case, death certificate.
When courts apply, the determination of the cases in their proceedings.
Note: There are 2 services for pension contributions on the portal: Issuance of information on the state of pension savings (including investment income) of a depositor (recipient) of the Unified Accumulative Pension Fund and Obtaining a certificate on pension contributions.
The first service shows data identical to the data on the UAPF, and the second service shows the amount of your pension contributions without taking into account your income and by default only for the last year. You may have used 2 services: where the amount of savings for the year is shown without taking into account the investment income, so there is such a difference.
Result of the service delivery
Obtaining a certificate on pension contributions or substantiated refusal
