Single contact center
the call is free
paid call
for foreign calls (free through the internet)
Request online Automated service
Printable version
Refund of erroneously paid taxes and made payments
How to get the service online
- Click the Request Online button and log in to the website knp.kgd.gov.kz.
- Select the required category.
- Complete the application and sign it by EDS (electronic digital signature).
The tax statement is submitted to the service provider:
- in which the overpaid amount is recorded on the taxpayer's personal account - for offsetting, refunding the overpaid amount of tax, payment to the budget and penalties;
- in which the erroneous payment of tax, payment to the budget was made - for offset, return of the erroneously paid amount of tax, payment to the budget;
- in which the personal account contains the amount of the fine to be returned - for the return of the paid amount of the unlawfully imposed fine for offenses in the field of taxation, the legislation of the Republic of Kazakhstan on pensions, on compulsory social insurance, on compulsory social health insurance, as well as the overpaid amount.
Result of the service delivery
1. Offset of excessively paid tax amount, payment to the budget, interest.
2. Set-off of the erroneously paid amount to the appropriate budget classification code and (or) to the appropriate state revenue agency.
3. Return of the excessively paid amount of tax, payment to the budget and interest, as well as the erroneously paid amount of tax, payment to the budget to the taxpayer bank account.
4. Refund of the paid amount of the unlawfully imposed fine for offenses in the field of taxation, the legislation of the Republic of Kazakhstan on pension provision, on compulsory social insurance, on compulsory social health insurance due to its cancellation or reduction in the taxpayer's bank account.
5. Return of the paid amount of tax, payment to the budget, interest and penalty as a result of canceling the results of electronic auctions by a court decision to the taxpayer’s bank account.
6. Return of the excessively paid amount of the state duty at the place of its payment to the taxpayer’s bank account from the appropriate budget classification code.
7. A written message about the failure to confirm the error - in case of non-confirmation by the state revenue body of the presence of errors in the transfer.
8. Notification of the execution of the judgment to the taxpayer and (or) state institution - after the refund of the amount of the state fee by the service provider.
9. Motivated response of the service provider to refuse.
In the case of an application through the portal, the recipient is sent the status of acceptance of the request for the provision of public services, indicating the date and time of receipt of the result of the public service.
