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Specialized departments of the State Corporation Government for Citizens, NJSC for car owners (Special PSCs) Printable version

Last update: 07.09.2021

employee of special PSCsIt is known that the population of the Republic grows continuously, as well as the quality of life and besides all of this improvement factors we observe a constant increase of car owners. Special public service centers or so called Specialized «State-owned corporation «Government for citizens» NJSC were developed for the sufficient support of car owners saving their time and money. Key characteristic of such centers is that they provide such services as issue of driver’s license, car registration and also issue of number plates. The project has been launched at the initiative of the President of RK and has a set of indisputable advantages.

In these centers there are following services:

Specialized «State-owned corporation «Government for citizens» NJSC-s operate in following cities

  • At present, 16 Specialized departments with automated autodromes, 12 sectors of Specialized Departments without an autodrome and 74 sectors without automated autodromes, which provide services of traditional public service centers and the services of Specialized Departments (according to the annex) are functioning in the territory of the Republic on providing services to car owners.

Contact information

Such distribution is caused by the size of vehicle fleet in the region and existence of respective area. Specialized «State-owned corporation «Government for citizens» NJSC as well as traditional centers provide services by the single-window principle so that Kazakhstani drivers may obtain necessary documents in complex.

Before the introduction of the services at Specialized «State-owned corporation «Government for citizens» NJSC, gaining process was automated at the maximum rate. So the total time for obtainment of driver’s license was shortened from 6 to 2 hours as for the number and technical passport at specialized center you will receive them within 2 hours. In case of car registration at Specialize «State-owned corporation «Government for citizens» NJSC drivers do not need to fill in numerous applications, bring copies of house register, collect or search for endless references, instead of it operators of the center independently find necessary data concerning the driver in the corresponding databases.

If to speak about technical equipment, on the territory of city complexes of Specialized departments of State Corporation "Government for Citizens" NCJSC there is an autodrome with the area of 1 hectare, where practical exams are held, and a free parking lot for visitors of NJSC "State Corporation "Government for Citizens".

Human factor is deleted in it’s entirety from the work of the center because it is the central computer that estimates. It is impossible to assist in any form, enter somehow in advance known option, continuous video surveillance is conducted by several cameras from different points.

Speaking about the technological infrastructure, it is better to refer to some sample: the territory of Almaty Specialized «State-owned corporation «Government for citizens» NJSC complex contains:

  • point of verification, with capacity of 14 cars;
  • autodrome of 1 square hectare for practical exams;
  • free parking zone for Specialized PSC visitors for 500 cars.

In order to avoid turns it was regulated the reliable electronic system. Payment for the obtained services may be done by payment cards directly during the documents processing or traditionally at banks cash desks.
For those who bought a car abroad there is a post of customs control for passing necessary procedures. Special public services centers are absolutely transparent and exclude any impact of corruption.

Work schedule:

Monday – Tuesday, from 9 am to 6 pm. with no break in operations.

All questions, complaints and feedbacks you may direct to or share by calling 1414 free from any place in Kazakhstan.

Further you will see the comparison table of vivid advantages of obtainment of driver’s license at specialized centers. 

Obtainment of driver's licenseObtainment of driver's license

Registration of the vehicle at Specialized «State-owned corporation «Government for citizens» NJSC

Public services for vehicle registration and replacement of driving licenses are available through the e-government portal. It's enough to have an electronic digital signature to do this.


Each Specialized Department of the State Corporation "Government for Citizens" NCJSC has medical examination offices (including an office of a narcologist and psychiatrist) with flexible schedules. To clarify the schedule of operation of medical offices you need to contact the State Corporation "Government for Citizens" NCJSC of your city.

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