It is known that the population of the Republic grows continuously, as well as the quality of life and besides all of this improvement factors we observe a constant increase of car owners. Special public service centers or so called Specialized «State-owned corporation «Government for citizens» NJSC were developed for the sufficient support of car owners saving their time and money. Key characteristic of such centers is that they provide such services as issue of driver’s license, car registration and also issue of number plates. The project has been launched at the initiative of the President of RK and has a set of indisputable advantages.
In these centers there are following services:
- registration of autotransport sources with the issuance of certificate on registrationб and also issuance of state auto tags;
- acceptance of theoretical and practical exams on the knowledge of driving regulations and autotransport driving;
- preparing and issuance of driving lisence.
Specialized «State-owned corporation «Government for citizens» NJSC-s operate in following cities
- At present, 16 Specialized departments with automated autodromes, 12 sectors of Specialized Departments without an autodrome and 74 sectors without automated autodromes, which provide services of traditional public service centers and the services of Specialized Departments (according to the annex) are functioning in the territory of the Republic on providing services to car owners.
Contact information
Such distribution is caused by the size of vehicle fleet in the region and existence of respective area. Specialized «State-owned corporation «Government for citizens» NJSC as well as traditional centers provide services by the single-window principle so that Kazakhstani drivers may obtain necessary documents in complex.
Before the introduction of the services at Specialized «State-owned corporation «Government for citizens» NJSC, gaining process was automated at the maximum rate. So the total time for obtainment of driver’s license was shortened from 6 to 2 hours as for the number and technical passport at specialized center you will receive them within 2 hours. In case of car registration at Specialize «State-owned corporation «Government for citizens» NJSC drivers do not need to fill in numerous applications, bring copies of house register, collect or search for endless references, instead of it operators of the center independently find necessary data concerning the driver in the corresponding databases.
If to speak about technical equipment, on the territory of city complexes of Specialized departments of State Corporation "Government for Citizens" NCJSC there is an autodrome with the area of 1 hectare, where practical exams are held, and a free parking lot for visitors of NJSC "State Corporation "Government for Citizens".
Human factor is deleted in it’s entirety from the work of the center because it is the central computer that estimates. It is impossible to assist in any form, enter somehow in advance known option, continuous video surveillance is conducted by several cameras from different points.
Speaking about the technological infrastructure, it is better to refer to some sample: the territory of Almaty Specialized «State-owned corporation «Government for citizens» NJSC complex contains:
- point of verification, with capacity of 14 cars;
- autodrome of 1 square hectare for practical exams;
- free parking zone for Specialized PSC visitors for 500 cars.
In order to avoid turns it was regulated the reliable electronic system. Payment for the obtained services may be done by payment cards directly during the documents processing or traditionally at banks cash desks.
For those who bought a car abroad there is a post of customs control for passing necessary procedures. Special public services centers are absolutely transparent and exclude any impact of corruption.
Work schedule:
Monday – Tuesday, from 9 am to 6 pm. with no break in operations.
All questions, complaints and feedbacks you may direct to www.1414.kz or share by calling 1414 free from any place in Kazakhstan.
Further you will see the comparison table of vivid advantages of obtainment of driver’s license at specialized centers.
Obtainment of driver's licenseObtainment of driver's license
Traditionally
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At the Specialized «State-owned corporation «Government for citizens» NJSC
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1. Application.
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A registration report is formed electronically in PSC IIS by employees of Specialized Departments of the State Corporation branches, a service recipient checks the information and signs it. No document is required to submit.
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2. ID card.
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The identity document of a service recipient is provided for identification.
The documents are required according to the standard of state services for vehicle registration and issuance of driving licenses, approved by Order of the Ministry of Internal Affairs of the RK № 341 of April 14, 2015.
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3. Certificate of courses graduation and it’s copy.
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A certificate of completion of a driving school issued by a vehicle driver training organization
The requirement to provide a certificate of completion of a driving school does not apply to persons who have completed independent training for the right to drive vehicles of categories "A", "B", subcategories "A1", "B1".
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4. Medical certificate.
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A certificate of completion of a driving school issued by a vehicle driver training organization
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The requirement to provide a certificate of completion of a driving school does not apply to persons who have completed independent training for the right to drive vehicles of categories "A", "B", subcategories "A1", "B1".5. Driver’s card.
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The information is provided by the "Driver" information system.
No document is required to submit.
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6. Receipt of state fee payment.
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A document confirming the payment of state duty.
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Registration of the vehicle at Specialized «State-owned corporation «Government for citizens» NJSC
Now you will need only 6 documents instead of 11. The whole process is to be held in the territory of the «State-owned corporation «Government for citizens» NJSC. All conditions were created for the comfortable and fast registration.
Traditionally |
At the Specialized «State-owned corporation «Government for citizens» NJSC |
1. Filled out application on a form.
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A registration report is formed electronically in PSC IIS by employees of Specialized Departments of the State Corporation branches, a service recipient checks the information and signs it.
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2. Completed application on a vehicle registration form of legal entity, certified by the seal of the organization.
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A registration report is formed electronically in PSC IIS by employees of Specialized Departments of the State Corporation branches, a service recipient checks the information and signs it.
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3. An identity document.
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1. The identity document of a service recipient is provided for identification.
The documents are required according to the standard of provision of state services on registration of vehicles and issuance of driving licenses, approved by the order of the Ministry of Internal Affairs of the RK № 341 of April 14, 2015.
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4. A receipt for the state duty.
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2. Payment of duties and charges established by the Code of the Republic of Kazakhstan "On Taxes and Other Obligatory Payments to the Budget".
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5. Documents confirming the payment of vehicle tax.
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3. Information on payment of vehicle tax, contained in state information systems, is received by the service provider from the respective state information systems.
No documents required.
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6. Documents confirming the right to tax exemption.
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The information is provided by the database of the Ministry of Labour and Social Protection of the Republic of Kazakhstan.
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7. Registration document for the vehicle.
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4. VRC and/or vehicle registration documents
Documents are required.
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8. Acceptance and delivery certificates, certificates of manufacturing plants or enterprises that have installed special (or specialized) equipment on the vehicle within the Republic of Kazakhstan, or relevant customs documents on imported equipment, certificate of conformity.
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5. Acceptance and delivery certificates, certificates of manufacturing plants or enterprises that have installed special (or specialized) equipment on the vehicle within the Republic of Kazakhstan, or relevant customs documents on imported equipment, certificate of conformity.
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9. Number plates, "Transit" marks and registration documents of vehicles imported into the Republic of Kazakhstan under the obligation to reverse the export;
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6. Number plates, "Transit" marks and registration documents of vehicles imported into the Republic of Kazakhstan under the obligation to reverse the export;
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10. A document confirming the ownership of the vehicle, a numbered vehicle unit:
- documents confirming completion of customs clearance (cargo customs declaration, customs receipt order, obligation to re-export in cases of temporary importation);
- documents issued by social security bodies;
a writ of execution accompanied by a copy of the court decision certified by the court, a decision, notification of the bailiff about the actions of the state body to be executed;
- contracts, certificates, documents on the right to inherit property notarized in accordance with the requirements of civil law;
- the order of a legal entity on the allocation and transfer of a vehicle to its structural unit or other legal entity or individual, certified by seal.
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7. A document confirming the ownership of vehicle, a numbered vehicle unit:
- documents confirming completion of customs clearance (cargo customs declaration, customs receipt order, obligation to re-export in cases of temporary importation);
- documents issued by social security bodies;
a writ of execution accompanied by a copy of the court decision certified by the court, a decision, notification of the bailiff about the actions of the state body to be executed;
- contracts, certificates, documents on the right to inherit property notarized in accordance with the requirements of civil law;
- the order of a legal entity on the allocation and transfer of a vehicle to its structural unit or other legal entity or individual, certified by seal.
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Public services for vehicle registration and replacement of driving licenses are available through the e-government portal. It's enough to have an electronic digital signature to do this.
NOTE:
Each Specialized Department of the State Corporation "Government for Citizens" NCJSC has medical examination offices (including an office of a narcologist and psychiatrist) with flexible schedules. To clarify the schedule of operation of medical offices you need to contact the State Corporation "Government for Citizens" NCJSC of your city.