How to get the service online
- Log in on the Portal and click "Order Service Online" button (to get the service you need to be registered on the eokno.gov.kz website).
- Fill in the required fields on the eokno.gov.kz website and sign a request using EDS (electronic digital signature). Track the status of consideration of the application in the personal account on the portal "Single Window of the Republic of Kazakhstan for Export - Import Operations".
How to get the service at "Government for Citizens" Public Corporation (required documents):
To get a provisional decision on commodity classification:
An application for making a provisional decision on commodity classification should contain the full commercial name, brand name (trademark), major technical and commercial characteristics of the commodities and other information that allows classifying the commodities, as well as information on payment of customs fee for making a provisional decision on commodity classification.
- A copy of document confirming payment of customs fee for making a provisional decision on commodity classification.
If necessary for making a provisional decision on commodity classification, samples of goods are submitted for customs examination, as well as photographs, drawings, product certificates and other documents certified by an applicant's seal (if any).
The service provider has the right to request the translation of information contained in the documents attached to an application for a provisional decision on commodity classification drawn up in a language other than Kazakh or Russian.
A provisional decision on commodity classification is made for each product item, which includes a certain brand, model, code number and modification.
A provisional decision on the origin of goods is made for each product item imported into the customs territory of the Eurasian Economic Union from a specific country
If the documents and information provided by a service recipient are insufficient for making a provisional decision or are not presented in full, the service provider, no later than ten working days from the date of receipt of an application for making a provisional decision on commodity classification, sends a request to a service recipient on the need to provide additional information.
Additional information should be provided no later than sixty calendar days from the date the service provider sends a request to a service recipient on the need to provide additional information.
To get a duplicate:
- An application in no particular form.
The duplicate of the preliminary decision on the classification of the goods reflects all the information contained in the original of the preliminary decision, including the registration number and date of the preliminary decision on the classification of the goods, and the mark "Duplicate" is affixed.
Result of the service delivery
Issuance of a provisional decision on commodity classification in accordance with the Commodity Nomenclature of Foreign Economic Activity of the Eurasian Economic Union; issuance of a duplicate provisional decision on commodity classification or a substantiated refusal to provide the public service.