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Online insurance Printable version

Last update: 02.06.2021

 globe and laptopEvery second hundreds of thousands of users register on the world wide web. Today, with a bank card, they make purchases online, book tickets, pay utilities, credit, replenish bills and much more, which saves a lot of time without much energy. The Kazakhstan insurance market was no exception; from January 1, 2019, an insurance policy in electronic form can also be purchased online at websites of insurance companies online. According to the Agency for Regulation and Development of the Financial Market of the Republic of Kazakhstan, as of February 1, 2020, there are 28 insurance companies operating in Kazakhstan that are licensed to carry out insurance activities, 8 of which are life insurance companies and 20 are general insurance companies.

The rapid development of online stores in the world dictates its own terms of mobility, efficiency and service. The advantages of getting online services are undeniable. The possibility of obtaining online service in the insurance market allows you to save a lot of time, a trip to the insurer's office and consulting with a manager or calling an insurance agent can take several hours, and the conclusion of an insurance contract on a website takes only a few minutes. At the same time, no documents are required to receive an insurance policy on the site – it is enough to fill in the data about yourself (last name, first name, patronymic name (if available), IIN, telephone number, etc.). No less important is the opportunity to carefully study the terms of insurance, and the insurance calculator will immediately issue the amount of insurance (insurance premium), taking into account possible discounts.

According to the most widespread type of insurance - compulsory insurance of civil liability of vehicle owners, the discount up to 10% of the insurance premium calculated in accordance with the law. Persons with disabilities I and II groups, pensioners and participants of the Great Patriotic War and persons equated to them, in addition to the discount, a 50% discount on the policy cost is provided.

It is worth noting that for this type of insurance, the amount of insurance premium directly depends on the class of the so-called “bonus-malus” system assigned individually, which, in turn, depends on the number of insured events (accidents) of a particular driver. Therefore, for a driver of a motor vehicle who has a high accident rate, the cost of an insurance policy will always be higher than for someone who has a lower accident rate.   

Due to the fact that insurance companies have access to information contained in state databases and information systems through a single insurance database, most of the information you fill out on the website is checked and verified, which makes the risk of making mistakes reduced to a minimum.

Payment of the insurance policy can be made both in cash and non-cash, while taking into account the variety of current payment platforms and services, with the choice of payment methods for a potential buyer there be no problems.

After the payment of the insurance policy has been made, notifications from the insurance company and the unified insurance database about the conclusion of the insurance contract with the indication of the unique contract number sent to the email address (e-mail) or mobile phone number you specified. Subsequently, by the unique number of the insurance contract on the insurance company's website or the single insurance database, it be possible to verify the validity of your insurance policy.

Thus, online insurance assumes the absence of a paper insurance policy on the insurance company’s letterhead, all information on the issued insurance policies is stored in the information system of the insurance company and the Unified Insurance Database. This will allow vehicle drivers not to have a printed insurance policy with them for presentation to the traffic police, since all information can be checked by a request to the Unified Insurance Database.

The service of insurance companies for online insurance also possibility of further calling the registered phone number or e-mail specified at the time of entering into the insurance contract (insurance policy) to change, reissue or early terminate the previously concluded insurance contract. In addition, upon the occurrence of an insured event, it will be possible through the website or the mobile application of the insurance company to apply for receiving the insurance payment by attaching electronic or scanned documents to it.

The advantages of online insurance are indisputable – in addition to the above, you can issue an insurance policy around the clock at any time, no need to use the services of an insurance agent, fraudulent fraud or issuance invalid insurance policy forms will be prevented.

In addition, it should be noted that insurance is a system for protecting the property interests of citizens in the event of any adverse events and circumstances. Insurance is one of the oldest and most sustainable forms of ensuring the socio-economic protection of the property interests of the population, regardless of the type - electronic or paper.

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