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How to rеgister the birth of a child via SMS Printable version

Last update: 02.03.2022

newborn in the phoneSo, the long-awaited day has come and you have a baby. You would like to arrange all the documents, but you need to devote more time to the child and the need to visit the NJSC SC Government for Citizens (PSC) puts you in a difficult position.

In this case, the proactive service will be convenient, which provides an opportunity to submit an application for registration of the birth of a child, put him in a kindergarten queue and issue a benefit.

In order to use the service, you must be registered in the database of mobile citizens (BMG).

This can be done in one of the ways listed below:

  1. Independently through the Personal Account of the eGov.kz portal with the signing by EDS (instructions for registration in the BMG);
  2. Contact the staff in any of the branches of the NJSC SC Government for Citizens (PSC);
  3. Contact the representatives of NJSC SC Government for Citizens (PSC), which are located at perinatal centers and maternity hospitals;

The service is absolutely free, you only need to have a positive balance on the phone number.

Within a day after the birth of the child, the information system, having received a notification from the medical institution, will send you a greeting SMS with a step-by-step request for information necessary for the provision of services.

The information required to provide the service will be obtained from the information systems of various government agencies, and the missing information will be requested from the mother of the child via SMS requests, including brief examples of completion.

Example.

1. When you get an SMS with congratulations, you need to select the language of service delivery.

SMS example:

Сәлеметсіз бе, <аты>! Нәрестелі болуыңызбен құттықтаймыз! Тууды тіркеу қызметі бойынша тілді таңдаңыз: 1 – ҚАЗАҚ тілін таңдау, 2 – выбор РУССКОГО языка

Здравствуйте, <имя>! Поздравляем с рождением ребенка! Укажите язык оказания услуги по регистрации рождения: 1 – ҚАЗАҚ тілін таңдау, 2 – выбор РУССКОГО языка

Example response

2

Note! Remember that there should be no space after the last character of an answer (digit). You cannot use other characters, line breaks, or double spaces as a space. Errors may prevent the information system from processing a request. This applies to processing of responses to all SMS.

2. Afterwards, you will receive the next SMS requesting a child`s surname, name and patronymic (if any).

SMS example:

To get a birth certificate, write the full name of a child (note the specific characters of the Kazakh alphabet, if necessary). Send an SMS with the text "Surname Name Patronymic"

Example response

<Surname Name Patronymic>​

Note! Please note that surname, name and patronymic should be separated by semicolon symbol “;”, i.e. without spaces and other characters. There should be no space after the last character of response.

3. After sending the full name, you will receive an SMS request to confirm a child's full name.

SMS example:

Confirm a child's full name. To do this, send an SMS with the text "Yes", if you confirm, or if you want to make changes "Surname Name Patronymic"

Example response

Yes

 

4. After confirming the full name, you will get successive SMS requests requesting information about an education level, source of income and registering authority.

SMS example:

Confirm the Civil Registry Office branch for the registration of a child. Possible branches: Civil Registry Office branch No. 1 in Almaty - 1; Civil Registry Office branch in Nur-Sultan - 2, etc. To do this, send an SMS indicating a digit of a corresponding branch;                                 

Send "No" if the Civil Registry Office branch is not in the list.

Example response

1

SMS example:

Provide information about education. Higher education - 1; Incomplete higher education - 2, Specialized Secondary - 3, General Secondary - 4, Incomplete Secondary - 5, Basic and lower - 6. To do this, send an SMS indicating a digit according to the list above, or "education of a spouse (upon official marriage)" if he agrees to provide information. Response example: Yes - 1; If a spouse does not agree, send a digit corresponding to your level of education.

Example response

1

SMS example:

Provide information about a source of income. Scholarship - 1; Employment - 2, Benefits other than unemployment benefits - 3, Unemployment benefits - 4, Pension - 5, Dependent - 6, Income from property - 7, Other source - 8. To do this, send an SMS indicating a digit according to the list above.

Example response

1

 

5. Afterwards, an electronic application for registration will be generated, which will be sent to a selected registering authority. You will get an additional message on the status of your application for a child birth registration.

SMS example:

Birth registration. Application status: Accepted

Birth registration. Application status: An application is registered

 

6. After registration, an SMS will be sent to you indicating the place where you can get a birth certificate, and requesting to come to get it and reminding to bring a medical birth certificate.

SMS example:

To get a birth certificate for Akhmetov Arman Askarovich (IIN 181212351966) you need to make a visit on 12/17/2021 at the following address: 12 Dostyk str. You should bring an original copy of medical birth certificate of a child with you.

 

7. Then, you will get a request to select a locality for placing a child into the waiting list to kindergarten, and also you will be asked whether you have any rights to benefits applied for placing into the waiting list.

SMS example:

Is there a right to preferential terms for admission to kindergarten? Reply to the SMS by typing "Yes" or "No"

Example response

No

SMS example:

Select a locality to put a child into a waiting list to kindergarten. Possible regions: Nur-Sultan - 1; Almaty - 2. Send an SMS with a corresponding digit or "No" if there is no relevant region in the list

Example response

1

 

8. After sending the above responses, an application for placement into the waiting list to kindergarten will be sent to the akimat, of which you will be notified by an SMS notification on your application status.

SMS example:

Putting a child into a waiting list to kindergarten. Application status: Accepted

 

This completes the procedure of providing services in a proactive way via SMS.

In case of erroneous data entry you will be asked to reply again. If for any of the points you do not provide an answer or it is inaccurate, the system will send a message about the need to visit the PSC for further services.

Answers to Frequently Asked Questions

How much does a service cost?

The service is absolutely free, you only need to have a positive balance on the phone number.

How quickly should I respond to SMS requests?

We recommend promptly send error-free answers. Do not stretch the process for more than two days, because The service is provided within 3 days from the moment the baby is born.

What should I do if I received the first SMS, but I do not want to receive the service in a proactive way?

The greeting SMS is automatically generated, and if you do not want to receive the service in a proactive way, then you do not need to respond to the received message.

Are there any restrictions on getting the service?

The service cannot be provided to the user if she has children older than 2007, or has been married until 2008, information about which is not digitized in the IS of the Civil Registry Office.

What to do if you are registered in the Base of Mobile Citizens, but you did not receive the first SMS?

In this case, we recommend contacting the Single Contact Center by calling the toll-free number 1414, and submit an application to the operator, in which you must specify the phone number registered in the Base of Mobile Citizens, parents IIN and date of birth of the child.

What to do if SMS does not come back from the information system?

Check the spelling of your last answer in accordance with the above requirements. If it was wrong, then send the correct one. If there is no answer even with correctly entered data, it is necessary to contact the Single Contact Center by calling the toll-free number 1414, and leave the application to the operator, indicating the phone number registered in the Mobile Citizens' Base, IIN of parents and the date of birth of the child.

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