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Restoring a diploma or certificate Printable version

Last update: 13.09.2023



Academic certificates are among vital documents in a person's life, their availability is especially important when applying for employment or further training. Accidental loss of academic certificates may deprive a person of an opportunity to get a job or enroll for a second higher education. Nobody is insured against the loss of documents and if it happens that you lost your diploma or certificate of education, in the article you will learn how to re-issue the documents.

Let's analyze several situations: 

  • if a diploma of higher and postgraduate education organization is lost;

How to re-issue a diploma of higher and (or) postgraduate education?

A diploma issued by the organizations of higher and (or) postgraduate education (hereinafter: OHPE) is an important document required when applying for a job, and its loss will cause a lot of problems when searching for a job. Thus, if it did happen, the first thing to do is to apply for re-issuance.

Duplicates of documents on higher and (or) postgraduate education and transcripts thereto are issued instead of the lost or damaged ones, as well as to persons who have changed their surname (name, patronymic (if any).

The groundings for issuing a duplicate are as follows:

  • an application of a student (legal representative) who has lost or damaged a document containing circumstances sent to the name of a head of OHPE;
  • an ID card (passport) of a student and (or) an electronic document from the Digital Documents service (for identification);
  • if a surname (name, patronymic (if any)) is changed and (or) a document on higher and (or) postgraduate education is damaged, an original copy of a document on education is attached.

A duplicate is issued no later than 15 working days from the date of application submission on a free-of-charge basis.

To obtain a duplicate of document on higher and (or) postgraduate education, individuals who are not citizens of the Republic of Kazakhstan and do not have a digital signature should apply directly to a higher and postgraduate education organization. 

In case of OHPE being liquidated, individuals apply to an archives at the location of an educational organization. Copies and extracts issued by state archives and their branches, departmental and private archives are official documents having the legal force of original copies.

Duplicate documents are issued in the forms valid at the time of decision to issue a duplicate and signed by a head of OHPE, a deputy for academic affairs.  

A duplicate of a national diploma of higher and (or) postgraduate education is issued to graduates of OHPE who completed their studies until January 1, 2021.

In the upper right corner of an issued document there is a stamp "Duplicate instead of an original copy No. _____".

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