Dear citizens of the Republic of Kazakhstan!
In order to prevent the spread of coronavirus infection in the Republic of Kazakhstan, the provision of services on paper media is possible through online reservations in the service centers of the population for the period of quarantine.
How to get the service in «State-owned corporation «Government for citizens» NJSC (required documents):
- Recipient's ID card or an electronic document from a digital document service (for personal identification).
- An official document of the prosecutor's office, investigation and inquiry bodies, submitted for apostille.
- Receipt confirming the payment for the state tax.
Service providers, the State Corporation receive digital documents from the digital document service through the implemented integration, subject to the consent of the owner of the document, provided through the user's mobile phone number registered on the portal, by transmitting a one-time password or by sending a short text message as a response to the notification of the portal.
Result of the service delivery
A document with an apostille affixed - a special stamp certifying the authenticity of the person’s signature and confirming his authority, as well as the authenticity of the seal or stamp that secured this document or a reasoned response to the denial of public services.
The State Corporation ensures the storage of the finished document in paper form for 1 (one) month, after which it transfers them to the service provider for further storage for 2 (two) months.
When the service recipient applies after 1 (one) month, at the request of the State Corporation, the service provider within 1 (one) working day sends the finished documents to the State Corporation for issuance to the service recipient.
The application of the service recipient and documents to it in paper form, as well as the finished document in paper form, for which the service recipient did not appear within 3 (three) months, are filed (formed) by the service provider in a separate nomenclature file.