Single contact center
the call is free
paid call
for foreign calls
(free through the internet)
Public services for citizenry
General Prosecutor's office of the RK
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Apostil of the official documents from the Prosecutor's office, investigating and inquiry agencies -
Issuance of information on the commission of administrative violation by a person according to Committee on legal statistics and special records of the General prosecutor's Office of the Republic of Kazakhstan -
Issuance of the archival verification letter and/or copies of archival documents within the frames of the Committe for legal statistics and special registers of the General Procecutor's Office of the Republic of Kazakhstan and it's territorial subdivision
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Issue of certificate on existance or absence of conviction record
Ministry of Agriculture of the RK
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Acquisition the rights on the land parcels that are seat in state property and not require to implement an auctions (tenders, public sales)
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Coordination of the projected land plot with the graphic data of the automated information system of the state land cadastre
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Determination of the divisibility and indivisibility of land plots
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Determinination of cadastral (estimated) value of land plot
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Formalization and registration of land parcel on the territory of settlements
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Placing on the queue for land
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Preparation and issuance of lands act
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Providing information about quality of the land plot
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Providing information from the state land cadastre
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Providing the land from state ownership by organizing and holding tenders (auctions) for the sale of land plots or the right to lease land plots
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Provision of a land plot from state ownership (when submitting an application by drawing a diagram of the requested land plot)
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Sale of a land plot to private ownership at a time or by installments
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State registration of a pledge (deregistration) of tractors and self-propelled chassis and mechanisms made on their base, trailers for them, including trailers with mounted special equipment, self-propelled, agricultural, land-reclamation and road-building machines and mechanisms, as well as special off-road vehicles
Ministry of Culture and Sport of the RK
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Accreditation of republic and regional sport federations
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Accreditation of the local sport federations
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Apostil of the archival references, copies of archival documents or archive extracts originating from the state archives of the Republic of Kazakhstan and sent abroad
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Assignment of "specialized" status to sports schools and "specialized"status to branches of sports schools
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Assignment of the sporting ranks and categories
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Assignment of the sports categories: candidate for master of sports of the Republic of Kazakhstan, athlete of the 1st category and qualification categories: top-level qualifications trainer of the first category, top-level qualifications coach-teacher of the first category, the coach of the average level of qualification of the first category, the coach-teacher of the average level of qualification of the first category, higher qualification Methodist first category, Methodist average skill level of the first category, instructor-athlete of high qualification of the first category, sports referee of the first category
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Assignment of the sports categories: the 1st and 3rd category sportsman, 1st, 2nd and 3rd youth category sportsman, and qualification categories
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Compensatory payment to members of the national teams of the Republic of Kazakhstan by sport types (national teams by sport types) when they receive sports injuries in international sports competitions
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Issuance of archive certificates, copies of archive documents or archive extracts
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Issue of archival letters of verification from the National Archive of the Republic of Kazakhstan, central state archives
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Issue of the license on tourist operator activity (the tour operator activity)
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Payment of the lifetime monthly financial support for athletes and trainers
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Provision of housing for champions and prize-winners of the Olympic, Paralympic and Deaflympic games
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Reception of documents for republican, regional, cities of republican significance, the capital specialized boarding schools - colleges of the Olympic reserve and regional, cities of republican significance, the capital boarding schools for children gifted in sports
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Reception of documents for youth sports schools, sports schools for the disabled
Ministry of Defense of the RK
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Apostilling of archive references and copies of archive documents outgoing from the Central Archive of the Ministry of Defense of the Republic of Kazakhstan
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Civil training on military technical and other military specialties
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Exemption of citizens from military draft -
Getting certificates to the persons having benefits (participants of GPW, liquidators of Chernobyl disaster, peacekeeping soldier)
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Giving a deferment from the draft
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Issuance of certificates on the attitude of a citizen to military service
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Issuance of certificates to the Great patriotic war participants
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Issuance of military registration cards and duplicates (temporary certificates instead of military registration cards) to officers, sergeants, reservists
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Issuance of the military service confirmation references
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Issue of certificate on registration in the enlistment office
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Placement and removal of persons liable for military duty and conscription from the military register
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Record registration of people who need the civil housing of military servants of Armed forces of the Republic of Kazakhstan
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The issuance of references to citizens who moves from the borders of the Republic of Kazakhstan for permanent residence
Ministry of Digital Development, Innovations and Aerospace Industry of the RK
Ministry of Finance of the RK
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Acceptance of a customs declaration for a vehicle
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Acceptance of passenger customs declaration
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Acceptance of tax reporting (declaration of assets and liabilities of an individual of the form 250.00)
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Acceptance of transit declaration
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Advanced search of taxpayer
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Apostille of the official documents outgoing from the structural units of the Ministry of Finance of the Republic of Kazakhstan and (or) their territorial divisions
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Change of payment time limit for the imported custom duties
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Confirmation of residence of the Republic of Kazakhstan
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Customs clearance of goods
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Inclusion in the register of owners of temporary storage
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Inclusion of authorized economic operators into the register
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Inclusion of copyright and related rights objects, trademarks, service marks and names of goods origin places into the customs register of intellectual property objects
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Inclusion of custom representatives into a register
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Inclusion of customs carriers into a register
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Inclusion of duty free shops into the register of owners
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Inclusion of storage warehouse of own goodes into the register of owners
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Issuance of a certificate on the sum of earned revenue from the sources and withholding (paid) taxes
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Issuance of extracts from the personal account on the status of settlements with the budget, as well as on social payments
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Making a decision on classification of goods in unassembled or disassembled state, including incomplete or unfinished state, which is expected to import with various product parties within a certain period of time
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Making preliminary decisions on goods classification
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Otaining an extract from the personal account on taxpayer's settlements state with the budget on fulfilment of tax obligations
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Payment of taxes and other compulsory charges to the budget
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Preliminary decision on definition of the origin of goods
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Provision an information on availability (absence) of debt accounting of which is made by state income bodies
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Refund of income tax, charged from payment source
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Refund of value added tax from the budget
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Registration of taxpayers
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Registration of the obligation to pay customs duties, taxes, special, anti-dumping, countervailing duties, as well as ensuring the performance of the duties of a legal entity operating in the field of customs, and (or) an authorized economic operator
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Revocation of tax reporting
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Submission of information from the State Property Register (list of state-controlled joint-stock companies and limited liability partnerships, as well as state legal entities; information and materials on state property included in the Schedule for tendering of state property)
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Suspension (extension, renewal) of tax return provision
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Tax debt view and payment
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Viewing individuals’ taxes payments to be made and paying them
Ministry of Foreign Affairs of the RK
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Acceptance and direction of documents of the Republic of Kazakhstan citizens, temporarily leaving the Republic of Kazakhstan territory but wishing to stay there for a permanent residence
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Acceptance of documents for issuance of passports for the Republic of Kazakhsatn citizens, staying abroad, and making necessary marks into their passports
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Issuance, extension of entry and transit visas through the Republic of Kazakhstan territory
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Legalization of documents
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Obtaining a certificate on renunciation of citizenship of the Republic of Kazakhstan
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Registration of certificate of return
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Registration of children who are citizens of the Republic of Kazakhstan, transferred for adoption to foreigners
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Registration of citizens of the Republic of Kazakhstan permanently and temporarily residing outside the Republic of Kazakhstan
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Registration of persons who are citizens of the Republic of Kazakhstan, permanently residing outside the Republic of Kazakhstan, foreigners who want to adopt orphaned children, children left without parental care, who are citizens of the Republic of Kazakhstan
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Removal from the register of citizens of the Republic of Kazakhstan permanently and temporarily residing outside the Republic of Kazakhstan
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State registration of death abroad
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State registration of divorcement abroad
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State registration of full name change abroad
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State registration of the birth of a child abroad
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State registration of the marriage abroad
Ministry of Healthcare of the RK
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Appointment to the doctor
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Attachment to the medical organization providing primary health care
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Calling a doctor
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Calling an emergency medical care
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Issuance of a certificate of admission to drive a vehicle
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Issuance of a conclusion on the need for sanatorium and resort treatment
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Issuance of a list on temporary work incapacity
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Issuance of certificate from medical organization providing first medical aid
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Issuance of medical card of inpatient
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Issuance of referral to patients for hospitalization in the hospital within the guaranteed amount of free medical care
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Issuance of temporary disability reference
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Obtaining of conclusion on safety, quality and efficacy of medicines and medical devices
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Passing of preliminary obligatory medical examination
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Providing information from the Center of Phthisiopulmonology «Phthisiology»
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Providing information from the Mental Health Center «Narcology»
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Providing information from the Mental Health Center «Psychiatry»
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Provision of medicines, specialized medical products, medical devices to certain categories of citizens
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Reception and consideration of documents on the possibility of sending citizens of the Republic of Kazakhstan for treatment abroad at the expense of budget
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Registration for vaccination
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Registration of lifetime refusal or consent to posthumous donation of organs (parts of organs) and (or) tissues (tissue parts) for transplant purposes
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The issuance of information on participation as a consumer of medical services and on the amounts of deductions and (or) contributions listed in the system of mandatory social health insurance
Ministry of Industry and Infrastructural Development of the RK
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Acceptance of the applications and documents from the citizen of the I and III categories on the housing obtainment in the ranges of the Development program up to 2020.
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Approval of routes and timetables of regular urban (rural), suburban and intra-district automobile transportation of passengers and baggage
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Assignment of housing aid
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Coordination of the schedule for the mandatory technical inspection of motor vehicles and trailers for them within the region of activity
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Issuance of a certificate on determination of the address of real estate objects on the territory of the Republic of Kazakhstan
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Issuance of a permit for entry (exit) into the territory (from the territory) of a foreign state by carriers of the Republic of Kazakhstan, carrying out regular road transport of passengers and baggage in international traffic
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Issuance of certificate for the right to manage small-size vessel
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Issuance of seafarer identity card of the Republic of Kazakhstan
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Issue of crew member certificate
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Issue of housing certificates
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Licensing for the right of occupation by activities for the irregular transportation of passengers by buses, minibuses in intertoll interregional, interdistrict (intertoll intraregional) and international messages, and also the regular transportation of passengers by buses, minibuses in the international message
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Official registration of small size vessels and rights for them
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Privatization of housing from the State Housing Fund
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Registration, sequence and making decisions by local authorities on housing to those who in need from the state housing stock or housing rented by local authorities in state housing stock
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State registration of mortgage of a vessel, small vessel, vessel under construction
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Subsidizing carrier losses related to passenger carriage by socially significant messages in inter-district (inter-city intra-regional), intra-district, city (rural) and suburban communications
Ministry of Justice of the RK
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Apostilization of official documents originating from judical bodies and other state bodies, as well as notaries of the Republic of Kazakhstan
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Apply for re-issuance of birth certificate
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Apply for re-issuance of certificate on first name, last name, middle name change
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Apply for re-issuance of divorce certificate
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Apply for re-issuance of marriage certificate
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Birth registration and obtaining a birth certificate, changes and additions to the Civil Registry Office records
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Birth registration of a child, including the introduction of changes, additions and corrections in the civil registration records
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Cancellation of civil status records
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Check an apostille stamp in the electronic register
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Composite service "Child birth"
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Correction of erroneous information about real estate objects in the information system «State database» real estate Register»
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Divorce registration including making amendments, addition and corrections in the vital record
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Electronic application for issuance of technical passport for real estate objects
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Electronic application for the divorce registration
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Get certificate on registered rights (encumbrances) for the real estate and it's technical specification
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Get divorce certificate
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Get marriage certificate
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Getting a reference of admission the legal entity as inoperative legal entity or complicity of its parties to the inoperative legal entities
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Institution of enforcement proceedings based on enforcement document upon plaintiff application
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Issuance of birth certificate
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Issuance of certificate on first name, last name, patronymic change
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Issuance of copies of registration file documents, certified by the registering authority, including plan of (scheme) real estate objects
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Issuance of duplicate of reals estate objects technical passport
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Issuance of duplicate of the title document for real estate
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Issuance of the application to technical data sheet containing data on the owner (proprietor) of real estate
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Issuance of the certificate of the participation of individual entity in legal entity
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Issue of extract from the register of pledge of movables registration
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Issue of references on registered and discontinued rights for the real estate
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Marriage registration which includes making amendments, addition and corrections in the vital record
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Notification on the state registration of death
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Obtaining a certificate of absence (presence) of immovable property of an individual
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Obtaining a certificate on a registered legal entity as of a given date
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Obtainment of information of IIN
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Registration of death which includes making amendments, addition and corrections in the vital record
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Registration of the adoption including making amendments, addition and corrections in the vital record
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Registration of the establishment of paternity including making amendments, addition and corrections in the vital record
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Registration of the last name, patronymic and first name change including making amendments, addition and corrections in the vital record
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Reissuance of certificates and references on civil registration
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State registration of rights (encumbrances) for the real estate
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State registration of the condominium object
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Submission of electronic application on marriage registration
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Submit electronic application for change of name, middle name and last name change registration
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Verification on availability of prohibition for going abroad by debtors’ registry, who are restricted to go abroad and by debtors’ registry on enforcement proceedings
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Vital records recovery
Ministry of National Economy of the RK
Ministry of internal affairs of the RK
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Acceptance of archive inquiries and/or copies of archival documents within the compass of the special state archive of the Informational analytical center of the Ministry of internal affairs of the Republic of Kazakhstan
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Acceptance of passports, ID cards
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Apostil of archive inquiries and/or copies of archival documents issued by the Special state archive of the Informational analytical center of the Ministry of internal affairs of the Republic of Kazakhstan and its territorial subdivisions
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Assignment and prolongation of the refugee status in Kazakhstan
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Execution of documents for departure for permanent residence outside the Republic of Kazakhstan
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Formation of an individual identification number for foreigners temporarily staying in the Republic of Kazakhstan
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Issuance and prolongation of the permissions for the labor immigrants
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Issuance of a driver’s license
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Issuance of ID cards to stateless persons and residence permit to foreign citizens permanently residing in the Republic of Kazakhstan
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Issuance of permit for accommodation by foreign citizens and stateless persons for permanent residence in the Republic of Kazakhstan
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Issuance, restoration or extension in the territory of the Republic of Kazakhstan to foreigners and stateless persons of visas for the right to leave the Republic of Kazakhstan and to enter the Republic of Kazakhstan
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Issue a travel document
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Issue of duplicate of the state registration license plate for vehicle
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Issue of the certificate on re-equipment of the vehicle and (or) trailers to it
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Primary registration of vehicles purchased from official dealers in the territory of the Republic of Kazakhstan
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Providing information confirming the registration of permanent residence in the locality of the border territory
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Reception and approval of invitations of receiving parties for the issuance of visas of the Republic of Kazakhstan
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Registration of admission, restoration and renunciation of citizenship of the Republic of Kazakhstan
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Registration of children from 14 to 16 years of age at the place of residence
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Registration of foreign citizens and stateless persons temporarily staying in the Republic of Kazakhstan
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Registration of population of the Republic of Kazakhstan at the place of residence
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Removal from registration at the place of residence of population of the Republic of Kazakhstan
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State registration, registration and deregistration of certain types of vehicles by vehicle identification number, as well as issuance of certificates of registration of vehicles and state registration plates
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Temporary registration of population of the Republic of Kazakhstan at place of residence
Ministry of labor and social protection of population of the RK
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Appointment of state social benefit in case of loss of supporter
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Assignment of allowance to large families
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Assignment of allowance to mother or father, adoptive parent, guardian (trustee), taking care of disabled child.
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Assignment of a single allowance for burial
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Assignment of a social payment in case of loss of income due to the care of a child until he reaches the age of one year
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Assignment of monthly payments to citizens of the Republic of Kazakhstan after capitalization period on compensation of harm to life and health of employees, inflicted by legal entities liquidated because of bankruptcy
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Assignment of pension payments from SCPP
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Assignment of social aid on fuel acquisition to the specialists of social sphere living and working in a rural area
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Assignment of social assistance to the certain categories of citizens in need by the decision of local executive bodies
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Assignment of social benefits in case of disability
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Assignment of social payment in case of loss of income in connection with the adoption of a newborn child
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Assignment of social payments for social risk cases: loss of earning capacity
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Assignment of special state allowance
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Assignment of state basic pension payment
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Assignment of state social age allowance
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Assignment of state social allowance for disability
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Assignment of state special benefits
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Assignment of state targeted social support
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Assignment of the allowance on care of the disabled person of the first group since the childhood
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Assignment or prolongation of "oralman" status
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Assistance to job seekers and the unemployed
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Diagnosis of disability and/or degree of work ability loss and/or the identification of necessary measures of social protection
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Execution of documents for providing the disabled and the disabled children with sanatorium and health resort treatment
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Execution of documents for providing the disabled with prosthetic- orthopedic aid
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Execution of documents for providing the disabled with special movement means
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Execution of documents for providing the disabled with technical (compensatory) aids
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Execution of documents for providing the services of an individual assistant for the disabeled of 1st group having difficulties in movement
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Execution of documents for providing the services of a sign language specialist for the hearing impaired (sixty hours per year)
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Issuance of a certificate to a foreigner or stateless person on the qualification for self-employment
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Issuance of certificate of registration as unemployed
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Issuance of identity document to rehabilitated person
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Issue of refernces for participation in active measures to promote employment
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Issue to the participant of system of obligatory social insurance of information on the status and movement of social contributions
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Making pension payments from pension savings generated from mandatory pension contributions, mandatory professional pension contributions from the Single accumulative pension fund
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Obtaining a certificate confirming that an applicant (family) is a recipient of targeted social assistance
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Obtaining a certificate on disability confirmation
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Obtaining a certificate on pension contributions
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Obtaining an information on assignment of pension payments from State center for pension payments taking into account a basic pension payment
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Obtaining an information on assignment of special state allowance
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Obtaining an information on the assignment of state social age allowance
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Obtaining an information on the assignment of state social allowance for disability
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Obtaining information on assignment/denial of public basic pension payment
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Obtaining information on assignment of public special welfare benefit
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Obtaining information on assignment of state social allowance for loss of breadwinner
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Obtaining information on the assignment of maternity and childcare benefit up to the age of 1 year
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Payment of the difference between the amount actually paid mandatory pension contributions, mandatory professional pension contributions taking into account the level of inflation and the amount of pension savings
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Preparation of documents for the provision of social services under homecare conditions
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Preparation of documents for the provision of special social services in medical and social institutions (organizations)
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Registration of citizens affected by nuclear tests at the Semipalatinsk nuclear test site, payment of a one-time state monetary compensation, issuance of certificates
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Registration of persons as unemployed
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Reimbursement of expenses for in- home study of disabled children
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The appointment of state benefits to mothers of many children, awarded pendants "Altyn alka", "Kumis alka" or previously received the title of "Mother Heroine", awarded the Orders of "Mother's Glory" of I and II degree"
Supreme Court of the RK
The Agency for Strategic Planning and Reforms of the Republic of Kazakhstan
The Ministry of Education and science of the RK
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Acceptance of documents and enrollment in educational organizations (primary, basic secondary, general secondary, special)
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Acceptance of documents for participation in competition for studying abroad within the international agreements in the sphere of education
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Acceptance of documents for participation in competition to study abroad within the academic mobility
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Acceptance of documents for participation in the competition for awarding the educational grant of the First President of the Republic of Kazakhstan - Leader of the Nation "Orken" to pay for the education of gifted children in the Autonomous educational organization " Nazarbayev Intellectual schools"
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Acceptance of documents for participation in the competition for the replacement of heads of state secondary education institutions, including those of national importance
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Acceptance of documents for passing the certification for the assignment (confirmation) of qualification categories for teaching staff and persons equivalent to them of educational organizations and republican subordinate organizations of education implementing pre-school education and training, primary, basic secondary, general secondary, technical and vocational, post-secondary education programs
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Acceptance of documents for the competition on placement of the state educational order for training of personnel with technical, professional and post-secondary education
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Acceptance of documents in the organization of technical and vocational, post-secondary education
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Acceptance of works for awards competition in the sphere of science, government scholarships
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Apostille of official documents issued by educational organizations
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Appointment of one-time payment for adoption of orphans and (or) a child deprived of parental care
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Assignment of social payment in case of loss of the breadwinner
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Award of educational GRANTS and provision of social support to the students in higher education institutions
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Documents acceptance and enrollment to additional education institutions of children
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Documents acceptance and enrollment to the higher educational institutions for postgraduates educational programs
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Documents acceptance and enrollment to the higher educational institutions on educational programs of higher professional education
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Documents submission and enrollment to the pre-school educational institutions
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Establishment of guardianship or guardianship over an orphan child (s) and a child (s) left without parental care and purpose of payment of benefits to guardians or guardians for the maintenance of an orphan child (s) and a child (s) left without parental care
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Granting academic leave to students in organizations of technical and professional, post-secondary education
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Issuance a permit for external studies education at the organizations of basic secondary, general secondary education
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Issuance of a certificate of passing the unified national testing
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Issuance of a license for educational activity
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Issuance of a pledge agreement for immovable property provided as security for the Bolashak international scholarship holders and notification of its termination
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Issuance of certificates for the disposal of property of minors
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Issue of an expert assessment to authors and copyright collective for educational publications of pre-school education, primary, basic secondary, general secondary, technical, professional and higher education
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Issue of duplicate educational documents
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Issue of permit to visit a child for parents deprived of parental care not having a negative impact on the child
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Issue of the decision of the guardianship and custody authority on consideration of the opinion of a child who has reached the age of ten
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Money advance to the international scholarship "Bolashak" fellows
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Obtaining a certificate on the status of the international scholarship "Bolashak" fellow
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Obtaining the certificates on custodianship and guardianship
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Placing pre-school children (up to 6 years old) on the waiting list for referral to pre-school organizations
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Provision of guarantee letter for those who going to study as an international scholarship "Bolashak" fellow
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Receipt of documents to provide psychological and pedagogical support for children in educational organizations
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Recognition and nostrification of educational documents
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Registration of persons wishing to adopt children
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Registration of the students studying abroad
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Reimbursement to the international scholarship "Bolashak" fellows
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State registration of scientific, technical projects and programs financed from the state budget, and reports for implementation implementation
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State scientific technical expertise
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Submission of the documents for the participation in the competition for the “Bolashak” International scholarship of the President of the Republic of Kazakhstan
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Transfer and restoration of students by type of educational organization
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Transfer of the child (children) for upbringing to the foster family and the appointment of payment of cash for their maintenance
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Transfer of the child (children) for upbringing to the foster family and the appointment of payment of cash for their maintenance
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Transfer of the child (children) to foster care and the appointment of payment of money for the maintenance of the child (children) transferred to foster parents
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View number of queue to kindergarden
The National Bank of the RK
The agency of the RK for for civil service affairs
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Issuance of the duplicate of the certificate of passing the exam
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Record on the personal qualities testing
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Request personal file
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Searching the vacations and submiting the applications of taking part in the competetion
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Testing of civil servants, applicants for a vacant administrative public position and citizens entering the law enforcement service for the first time
