Single contact center
the call is free
paid call
for foreign calls
(free through the internet)
Public services for citizenry
Construction and Housing-Communal Services Affairs Committee of the Ministry of Industry and Infrastructural Development of the Republic of Kazakhstan
General Prosecutor's office of the RK
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Apostil of the official documents from the Prosecutor's office, investigating and inquiry agencies -
Information on an administrative violation -
Issuance of the archival verification letter and/or copies of archival documents within the frames of the Committe for legal statistics and special registers of the General Procecutor's Office of the Republic of Kazakhstan and it's territorial subdivision
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Statement of no criminal record
Ministry of Agriculture of the RK
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Acquisition the rights on the land parcels that are seat in state property and not require to implement an auctions (tenders, public sales)
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Coordination of the projected land plot with the graphic data of the automated information system of the state land cadastre
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Determination of the divisibility and indivisibility of land plots
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Determinination of cadastral (estimated) value of land plot
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Formalization and registration of land parcel on the territory of settlements
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Obtainment of state act for land
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Providing information about quality of the land plot
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Providing information from the state land cadastre
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Providing the land from state ownership by organizing and holding tenders (auctions) for the sale of land plots or the right to lease land plots
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Provision of a land plot from state ownership (when submitting an application by drawing a diagram of the requested land plot)
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Sale of a land plot to private ownership at a time or by installments
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State registration of a pledge (deregistration) of tractors and self-propelled chassis and mechanisms made on their base, trailers for them, including trailers with mounted special equipment, self-propelled, agricultural, land-reclamation and road-building machines and mechanisms, as well as special off-road vehicles
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Viewing or queuing for a land plot for individual housing construction (10 acres)
Ministry of Culture and Sport of the RK
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Acceptance of documents to republican and regional specialized boarding schools-colleges of the Olympic reserve located in the cities of republican significance and the capital and to regional boarding schools for children gifted in sports located in cities of republican significance and the capital
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Accreditation of republic and regional sport federations
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Accreditation of the local sport federations
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Apostil of the archival references, copies of archival documents or archive extracts originating from the state archives of the Republic of Kazakhstan and sent abroad
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Assignment of athletic titles: Athlete of the 2nd category, Athlete of the 3rd category, Athlete of the 1st junior category, Athlete of the 2nd junior category, Athlete of the 3rd junior category and qualification categories
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Assignment of athletic titles: "Candidate Master of Sports of the Republic of Kazakhstan", Athlete of the 1st category and qualification categories: Coach of the highest qualification level of the first category, Coach-Instructor of the highest qualification level of the first category, Coach of the average qualification level of the first category, Coach-Instructor of the average qualification level of the first category, Methodologist of the highest qualification level of the first category, Instructor-Athlete of the highest qualification level of the first category, Sports Judge of the first category
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Assignment of the "specialized" status to sports schools and sports school branches
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Assignment of the sporting ranks and categories
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Compensatory payment to members of the national teams of the Republic of Kazakhstan by sport types (national teams by sport types) when they receive sports injuries in international sports competitions
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Issue of the license on tourist operator activity (the tour operator activity)
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Obtainment of registrar's certificates
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Payment of the lifetime monthly financial support for athletes and trainers
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Provision of housing for champions and prize-winners of the Olympic, Paralympic and Deaflympic games
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Reception of documents for youth sports schools, sports schools for the disabled
Ministry of Defense of the RK
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Apostilling of archive references and copies of archive documents outgoing from the Central Archive of the Ministry of Defense of the Republic of Kazakhstan
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Civil training on military technical and other military specialties
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Exemption of citizens from military draft
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Giving a deferment from the draft
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Issuance certificates to the persons having benefits (participants of Great Patriotic War, combat operations on the territory of other states and participants in the liquidation of the consequences of the Chernobyl nuclear power plant disaster)
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Issuance of certificate of registration
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Issuance of certificates to the Great patriotic war veterans
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Issuance of military registration cards and duplicates (temporary certificates instead of military registration cards) to officers, sergeants, reservists
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Placement and removal of persons liable for military duty and conscription from the military register
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Providing information about the confirmation of military service
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Record registration of people who need the civil housing of military servants of Armed forces of the Republic of Kazakhstan
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The issuance of references to citizens who moves from the borders of the Republic of Kazakhstan for permanent residence
Ministry of Digital Development, Innovations and Aerospace Industry of the RK
Ministry of Finance of the RK
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Acceptance of a customs declaration for a vehicle
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Acceptance of passenger customs declaration
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Acceptance of tax reports (250.00 form)
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Acceptance of transit declaration
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Advanced search of taxpayer
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Apostille of the official documents outgoing from the structural units of the Ministry of Finance of the Republic of Kazakhstan and (or) their territorial divisions
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Change of payment time limit for the imported custom duties
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Confirmation of residence of the Republic of Kazakhstan
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Customs clearance of goods
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Inclusion in the register of owners of temporary storage
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Inclusion of authorized economic operators into the register
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Inclusion of copyright and related rights objects, trademarks, service marks and names of goods origin places into the customs register of intellectual property objects
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Inclusion of custom representatives into a register
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Inclusion of customs carriers into a register
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Inclusion of duty free shops into the register of owners
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Inclusion of storage warehouse of own goodes into the register of owners
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Issuance of a certificate on the sum of earned revenue from the sources and withholding (paid) taxes
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Issuance of extracts from the personal account on the status of settlements with the budget, as well as on social payments
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Making a decision on classification of goods in unassembled or disassembled state, including incomplete or unfinished state, which is expected to import with various product parties within a certain period of time
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Making preliminary decisions on goods classification
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Otaining an extract from the personal account on taxpayer's settlements state with the budget on fulfilment of tax obligations
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Payment of taxes and other compulsory charges to the budget
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Preliminary decision on definition of the origin of goods
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Provision an information on availability (absence) of debt accounting of which is made by state income bodies
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Refund of income tax, charged from payment source
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Refund of value added tax from the budget
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Registration of taxpayers
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Registration of the obligation to pay customs duties, taxes, special, anti-dumping, countervailing duties, as well as ensuring the performance of the duties of a legal entity operating in the field of customs, and (or) an authorized economic operator
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Revocation of tax reporting
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Submission of information from the State Property Register (list of state-controlled joint-stock companies and limited liability partnerships, as well as state legal entities; information and materials on state property included in the Schedule for tendering of state property)
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Suspension (extension, renewal) of tax return provision
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Tax debt view and payment
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Viewing individuals’ taxes payments to be made and paying them
Ministry of Foreign Affairs of the RK
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Acceptance and direction of documents of the Republic of Kazakhstan citizens, temporarily leaving the Republic of Kazakhstan territory but wishing to stay there for a permanent residence
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Acceptance of documents for issuance of passports for the Republic of Kazakhsatn citizens, staying abroad, and making necessary marks into their passports
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Issuance, extension of entry and transit visas through the Republic of Kazakhstan territory
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Legalization of documents
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Obtaining a certificate on renunciation of citizenship of the Republic of Kazakhstan
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Registration of certificate of return
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Registration of children who are citizens of the Republic of Kazakhstan, transferred for adoption to foreigners
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Registration of citizens of the Republic of Kazakhstan permanently and temporarily residing outside the Republic of Kazakhstan
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Registration of persons who are citizens of the Republic of Kazakhstan, permanently residing outside the Republic of Kazakhstan, foreigners who want to adopt orphaned children, children left without parental care, who are citizens of the Republic of Kazakhstan
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Removal from the register of citizens of the Republic of Kazakhstan permanently and temporarily residing outside the Republic of Kazakhstan
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State registration of death abroad -
State registration of divorcement abroad
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State registration of full name change abroad
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State registration of the birth of a child abroad
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State registration of the marriage abroad
Ministry of Healthcare of the RK
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Appointment to the doctor
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Calling a doctor
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Calling an emergency medical care
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Getting of certificate from antituberculosis dispensary
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Getting of certificate from narcological dispensary
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Getting of certificate from psychoneurological dispensary
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Information on medical services and sums transferred to the Compulsory Social Health Insurance
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Issuance of a certificate of admission to drive a vehicle
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Issuance of a conclusion on the need for sanatorium and resort treatment
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Issuance of a list on temporary work incapacity
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Issuance of certificate from medical organization providing first medical aid
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Issuance of medical card of inpatient
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Issuance of referral to patients for hospitalization in the hospital within the guaranteed amount of free medical care
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Issuance of temporary disability reference
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Obtaining of conclusion on safety, quality and efficacy of medicines and medical devices
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Passing of preliminary obligatory medical examination
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Provision of medicines, specialized medical products, medical devices to certain categories of citizens
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Reception and consideration of documents on the expediency of sending citizens of the Republic of Kazakhstan for treatment abroad and (or) attracting foreign specialists for treatment in domestic medical organizations within the guaranteed volume of free medical care
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Registration at an out-patient clinic
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Registration for vaccination
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Registration of consent or refusal for posthumous donation for transplantation
Ministry of Industry and Infrastructural Development of the RK
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Acceptance of the applications and documents from the citizen of the I and III categories on the housing obtainment in the ranges of the Development program up to 2020.
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Approval of routes and timetables of regular urban (rural), suburban and intra-district automobile transportation of passengers and baggage
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Assignment of housing aid
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Coordination of the schedule for the mandatory technical inspection of motor vehicles and trailers for them within the region of activity
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Issuance of a permit for entry (exit) into the territory (from the territory) of a foreign state by carriers of the Republic of Kazakhstan, carrying out regular road transport of passengers and baggage in international traffic
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Issuance of certificate for the right to manage small-size vessel
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Issuance of seafarer identity card of the Republic of Kazakhstan
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Issue of crew member certificate
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Issue of housing certificates
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Licensing for the right of occupation by activities for the irregular transportation of passengers by buses, minibuses in intertoll interregional, interdistrict (intertoll intraregional) and international messages, and also the regular transportation of passengers by buses, minibuses in the international message
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Official registration of small size vessels and rights for them
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Privatization of housing from the State Housing Fund
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Statement on change of address for real estate
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State registration of mortgage of a vessel, small vessel, vessel under construction
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Subsidizing carrier losses related to passenger carriage by socially significant messages in inter-district (inter-city intra-regional), intra-district, city (rural) and suburban communications
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Waiting list for housing
Ministry of Industry and Infrastructural Development of the RK Ministry of Justice of the RK Ministry of Agriculture of the RK Ministry of Internal Affairs of the RK
Ministry of Justice of the RK
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Apostilization of official documents outgoing from the justice authorities
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Appendix to a technical passport containing data on a real estate owner (titleholder)
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Apply for re-issuance of birth certificate
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Apply for re-issuance of certificate on first name, last name, middle name change
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Apply for re-issuance of divorce certificate
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Apply for re-issuance of marriage certificate
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Apply for the issuance of a certificate of marital legal capacity
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Cancellation of civil status records
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Check an apostille stamp in the electronic register
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Composite service "Child birth"
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Correction of erroneous information about real estate objects in the information system «State database» real estate Register»
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Divorce registration, inclusive the changes, additions and corrections entering to the vital records
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Electronic application for issuance of technical passport for real estate objects
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Get divorce certificate
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Get marriage certificate
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Getting a reference of admission the legal entity as inoperative legal entity or complicity of its parties to the inoperative legal entities
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Information on registered titles (encumbrances) to real estate
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Institution of enforcement proceedings based on enforcement document upon plaintiff application
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Issuance of birth certificate
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Issuance of certificate on first name, last name, patronymic change
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Issuance of copies of registration file documents, certified by the registering authority, including plan of (scheme) real estate objects
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Issuance of duplicate of reals estate objects technical passport
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Issuance of duplicate of the title document for real estate
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Issue of extract from the register of pledge of movables registration
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Notification on the state registration of death
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Obtainment or introduction of changes to a birth certificate
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Providing information of the participation of individual entity in legal entity
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Providing information on a registered legal entity as of a given date
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Providing information on registered and discontinued rights for the real estate
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Provision of information on absence (availability) of immovable property
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Registration of death which includes making amendments, addition and corrections in the vital record
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Registration of the adoption including making amendments, addition and corrections in the vital record
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Registration of the last name, patronymic and first name change including making amendments, addition and corrections in the vital record
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Registration of titles (encumbrances) to real estate
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Reissuance of certificates and references on civil registration
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State registration of the condominium object
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Submission of an application for the issuance of a duplicate death certificate
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Submission of electronic application for marriage registration
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Submission of electronic application on marriage registration
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Submit electronic application for change of name, middle name and last name change registration
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Verification on availability of prohibition for going abroad by debtors’ registry, who are restricted to go abroad and by debtors’ registry on enforcement proceedings
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Vital records recovery
Ministry of National Economy of the RK
Ministry of internal affairs of the RK
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Acceptance of archive inquiries and/or copies of archival documents within the compass of the special state archive of the Informational analytical center of the Ministry of internal affairs of the Republic of Kazakhstan
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Acceptance of passports, ID cards
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Apostil of archive inquiries and/or copies of archival documents issued by the Special state archive of the Informational analytical center of the Ministry of internal affairs of the Republic of Kazakhstan and its territorial subdivisions
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Assignment and prolongation of the refugee status in Kazakhstan
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Execution of documents for departure for permanent residence outside the Republic of Kazakhstan
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IIN generation for foreigners and stateless individuals temporary staying in RK
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Issuance, extension and revocation of a work permit to an immigrant
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Issuance of a driver’s license
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Issuance of ID cards to stateless persons and residence permit to foreign citizens permanently residing in the Republic of Kazakhstan
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Issuance of permit for accommodation by foreign citizens and stateless persons for permanent residence in the Republic of Kazakhstan
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Issuance, restoration or extension in the territory of the Republic of Kazakhstan to foreigners and stateless persons of visas for the right to leave the Republic of Kazakhstan and to enter the Republic of Kazakhstan
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Issuance to foreigners and stateless persons of a temporary residence permit in the Republic of Kazakhstan
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Issue a travel document
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Issue of duplicate of the state registration license plate for vehicle
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Issue of the certificate on re-equipment of the vehicle and (or) trailers to it
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Primary registration of vehicles purchased from official dealers in the territory of the Republic of Kazakhstan
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Providing information confirming the registration of permanent residence in the locality of the border territory
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Reception and approval of invitations of receiving parties for the issuance of visas of the Republic of Kazakhstan
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Registration at the place of residence
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Registration of admission, restoration and renunciation of citizenship of the Republic of Kazakhstan
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Registration of children from 14 to 16 years of age at the place of residence
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Registration of foreign citizens and stateless persons temporarily staying in the Republic of Kazakhstan
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Registration, record and de-registration of vehicles
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Temporary registration of population of the Republic of Kazakhstan at place of residence
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Withdrawal of residence permit
Ministry of labor and social protection of population of the RK
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Assignment of allowance to large families
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Assignment of allowance to mother or father, adoptive parent, guardian (trustee), taking care of disabled child
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Assignment of a single allowance for burial
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Assignment of a special welfare payment
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Assignment of monthly payments to citizens of the Republic of Kazakhstan after capitalization period on compensation of harm to life and health of employees, inflicted by legal entities liquidated because of bankruptcy
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Assignment of pension payments from SCPP
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Assignment of social aid on fuel acquisition to the specialists of social sphere living and working in a rural area
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Assignment of social assistance to the certain categories of citizens in need by the decision of local executive bodies
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Assignment of social benefits in cases of loss of income due to pregnancy and childbirth, adoption of a newborn child (children)
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Assignment of social payment in case of loss of the breadwinner
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Assignment of social payments for social risk cases: loss of earning capacity
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Assignment of state basic pension payment
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Assignment of state social allowance for disability
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Assignment of state special benefits
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Assignment of state targeted social support
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Assignment of the allowance on care of the disabled person of the first group since the childhood
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Assignment of the state social benefit in case of loss of breadwinner
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Assistance to job seekers and the unemployed
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Designation or prolongation of ethnic Kazakh (kandas) status
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Disability confirmation
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Execution of documents for providing the disabled and the disabled children with sanatorium and health resort treatment
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Execution of documents for providing the disabled with prosthetic- orthopedic aid
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Execution of documents for providing the disabled with special movement means
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Execution of documents for providing the disabled with technical (compensatory) aids
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Execution of documents for providing the services of an individual assistant for the disabeled of 1st group having difficulties in movement
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Execution of documents for providing the services of a sign language specialist for the hearing impaired (sixty hours per year)
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Inclusion in the regional quota of admission of kandas and displaced persons (for displaced persons)
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Inclusion in the regional quota of admission of kandas and displaced persons (for kandas)
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Information of social deductions made for mandatory social insurance
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Information on pension accruals to the Unified Pension Savings Fund
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Information on the status of targeted social assistance recipient
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Issuance of a certificate to a foreigner or stateless person on the qualification for self-employment
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Issuance of certificate of registration as unemployed
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Issuance of identity document to rehabilitated person
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Issue of refernces for participation in active measures to promote employment
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Making pension payments from pension savings generated from mandatory pension contributions, mandatory professional pension contributions from the Single accumulative pension fund
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Obtaining a certificate on disability confirmation
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Obtaining a certificate on pension contributions
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Obtaining an information on assignment of pension payments from State center for pension payments taking into account a basic pension payment
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Obtaining an information on assignment of special state allowance
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Obtaining an information on the assignment of state social allowance for disability
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Obtaining information on assignment/denial of public basic pension payment
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Obtaining information on assignment of public special welfare benefit
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Obtaining information on assignment of state social allowance for loss of breadwinner
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Obtaining information on the assignment of maternity and childcare benefit up to the age of 1 year
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Payment of the difference between the amount actually paid mandatory pension contributions, mandatory professional pension contributions taking into account the level of inflation and the amount of pension savings
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Preparation of documents for the provision of social services under homecare conditions
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Preparation of documents for the provision of special social services in medical and social institutions (organizations)
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Registration of citizens affected by nuclear tests at the Semipalatinsk nuclear test site, payment of a one-time state monetary compensation, issuance of certificates
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Registration of job seekers
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Reimbursement of expenses for in- home study of disabled children
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Social payments provided to care after children under one year old
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The appointment of state benefits to mothers of many children, awarded pendants "Altyn alka", "Kumis alka" or previously received the title of "Mother Heroine", awarded the Orders of "Mother's Glory" of I and II degree"
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Unemployment benefit
RSE REM "Bologna process and academic mobility center" of the Ministry of Education and Science of the RK
Supreme Court of the RK
The Agency for Strategic Planning and Reforms of the Republic of Kazakhstan
The Ministry of Education and science of the RK
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Acceptance of documents and enrollment in educational organizations (primary, basic secondary, general secondary, special)
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Acceptance of documents and enrollment in organizations of higher and (or) postgraduate education for training in educational programs of postgraduate education
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Acceptance of documents for participation in competition for studying abroad within the international agreements in the sphere of education
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Acceptance of documents for participation in competition to study abroad within the academic mobility
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Acceptance of documents for participation in the competition for awarding the educational grant of the First President of the Republic of Kazakhstan - Leader of the Nation "Orken" to pay for the education of gifted children in the Autonomous educational organization " Nazarbayev Intellectual schools"
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Acceptance of documents for participation in the competition for the replacement of heads of state secondary education institutions, including those of national importance
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Acceptance of documents for the certification of teachers
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Acceptance of documents for the competition on placement of the state educational order for training of personnel with technical, professional and post-secondary education
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Acceptance of documents in the organization of technical and vocational, post-secondary education
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Acceptance of works for awards competition in the sphere of science, government scholarships
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Apostille of official documents issued by educational organizations
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Appointment of one-time payment for adoption of orphans and (or) a child deprived of parental care
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Award of educational GRANTS and provision of social support to the students in higher education institutions
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Documents acceptance and enrollment to additional education institutions of children
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Documents acceptance and enrollment to the higher educational institutions on educational programs of higher professional education
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Documents submission and enrollment to the pre-school educational institutions
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Establishment of guardianship or guardianship over an orphan child (s) and a child (s) left without parental care and purpose of payment of benefits to guardians or guardians for the maintenance of an orphan child (s) and a child (s) left without parental care
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Granting academic leave to students in organizations of technical and professional, post-secondary education
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Issuance a permit for external studies education at the organizations of basic secondary, general secondary education
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Issuance of a certificate of passing the unified national testing
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Issuance of a license for educational activity
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Issuance of a pledge agreement for immovable property provided as security for the Bolashak international scholarship holders and notification of its termination
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Issuance of certificates for the disposal of property of minors
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Issuance of certificates on custodianship and guardianship
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Issue of an expert assessment to authors and copyright collective for educational publications of pre-school education, primary, basic secondary, general secondary, technical, professional and higher education
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Issue of duplicate educational documents
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Issue of permit to visit a child for parents deprived of parental care not having a negative impact on the child
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Issue of the decision of the guardianship and custody authority on consideration of the opinion of a child who has reached the age of ten
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Money advance to the international scholarship "Bolashak" fellows
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Obtaining a certificate on the status of the international scholarship "Bolashak" fellow
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Provision of guarantee letter for those who going to study as an international scholarship "Bolashak" fellow
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Putting children (up to 6 years old) into a waiting list to kindergarten
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Receipt of documents to provide psychological and pedagogical support for children in educational organizations
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Registration of persons wishing to adopt children
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Registration of the students studying abroad
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Reimbursement to the international scholarship "Bolashak" fellows
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State registration of scientific, technical projects and programs financed from the state budget, and reports for implementation implementation
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State scientific technical expertise
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Submission of the documents for the participation in the competition for the “Bolashak” International scholarship of the President of the Republic of Kazakhstan
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Transfer and restoration of students by type of educational organization
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Transfer of the child (children) for upbringing to the foster family and the appointment of payment of cash for their maintenance
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Transfer of the child (children) for upbringing to the foster family and the appointment of payment of cash for their maintenance
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Transfer of the child (children) to foster care and the appointment of payment of money for the maintenance of the child (children) transferred to foster parents
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View number of queue to kindergarden
The agency of the RK for for civil service affairs
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Issuance of the duplicate of the certificate of passing the exam
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Record on the personal qualities testing
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Request personal file
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Searching the vacations and submiting the applications of taking part in the competetion
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Testing of civil servants, applicants for a vacant administrative public position and citizens entering the law enforcement service for the first time
