Dear citizens of the Republic of Kazakhstan!
In order to prevent the spread of coronavirus infection in the Republic of Kazakhstan, the provision of services on paper media is possible through online reservations in the service centers of the population for the period of quarantine.
Public services can be obtained online on the Portal of "electronic government", the mobile app Egov Mobile and Telegram-bot EgovKzBot2.0.
How to get online service
- Log in on the portal and click the Request Online button.
- Fill out the application and sign it by EDS (electronic digital signature). To enclose photo to the application (requirements to the photo) and signature sample (requirements to signature scan- image). When paying a state fee when rendering a service, it is necessary to choose the tax authority body at the location of the specialized «Public Service Center».
- In personal account (in the Service payment history section) to familiarize with the formed electronic application, which is necessary to provide at fixed time in RED or «State-owned corporation «Government for citizens» NJSC. In the field «Service payment history» - with an electronic check on the payment of state duty for issuing a driver's license, you must print.
- To visit the «State-owned corporation «Government for citizens» NJSC or RED for MIA RK employees personally identification by the address admonished in the electronic application. It’s necessary to have:
- personality identifying document;
- active driver license for exchange.
Online service on the portal can get RK citizens, the residents of Nur-Sultan, Almaty cities and regional centers. Foreigners and persons without citizenship can get the service in «State-owned corporation «Government for citizens» NJSC and also in the department of RED of traffic police.
Note: TYou can get a driver's license through the e-government portal in the case of an exchange of a driver's license, communication services with the expiration date, with a change of last name, first name and patronymic, in case of loss or theft.
How to get service at «State-owned corporation «Government for citizens» NJSC (required documents):
- The document proving the identity (for identification);
- A medical certificate and a copy of
- Payment of state duty;
- Certificate of completion of the course and its copy (except for self-training).
Working hours of specialized departments of State Corporation:
Acceptance of documents: from 9.00 to 18.00 выдача without a break for lunch.
Issuance of result: from 9.00 hours to 20.00 hours.