How to get the service online
- Sign in on the portal and click the Request Online button.
- Fill-in an application form according to the step-by-step process.
- Sign an application with an electronic EDS (digital signature) or by SMS password (be sure to have registration in the mobile citizens database).
- In personal account (in "History of Obtained Services" section) read the notice of processing your application, which will be received within the specified time.
How to get the service at "Government for Citizens" Public Corporation (required documents):
In case of initial provision of a land plot:
- Application according to Appendix 2.
- An ID document or an electronic document from the Digital Documents service (for identification).
If a representative applies: a document certifying a representative`s identity, a copy of a power of attorney from a service recipient or a document certifying the authority of a service recipient `s representative or an electronic document from the Digital Documents service (for identification).
- A copy of a land allocation certificate and (or) a land plot layout (for the provided land plots).
- Explication of agricultural lands (for lands of agricultural designation).
- A copy of payment document (receipt) confirming payment for the delivered service, except in cases of payment via e-Gov Payment Gateway.
A service provider receives a written consent of a service recipient to use the information constituting a legally protected secret contained in information systems when providing public services, unless otherwise provided by the laws of the Republic of Kazakhstan.
When a service recipient submits all the required documents, a slip acknowledging receipt of an application is issued to a service recipient.
When changing a designated purpose of a land plot (in case of acquisition):
- Application according to Appendix 2.
- A copy of payment document (receipt) confirming payment for the delivered service, except in cases of payment via e-Gov Payment Gateway.
Result of the service delivery
An act on determining the cadastral (estimated) value of a land plot, or a reasoned response on refusal to provide a public service.
If the service recipient has not applied for the result of the service within the specified period, the service provider ensures their storage for one month for issuance, after which they are transferred for further storage to the department of systematization and storage of documents (technical archive).