Dear citizens of the Republic of Kazakhstan!
In order to prevent the spread of coronavirus infection in the Republic of Kazakhstan, the provision of services on paper media is possible through online reservations in the service centers of the population for the period of quarantine.
Public services can be obtained online, as well as some services are available in the mobile app EgovMbile, Telegram-bot eGovKzBot2 .0 and social networks Facebook and VK.
How to get the service online
- Log in on the portal and click the Request Online button.
- Fill out the application and sign it by EDS (electronic digital signature) or by SMS-password (be sure to have registration in the mobile citizens database).
- Make a payment by clicking the "Pay" button on the page of the Payment Gateway of the "e-government".
- In personal account (in the History of Services section), read the notice of processing your application, which will be received within the specified time.
- Visit Registrar’s office at determined time for duplicate acceptance. Do not forget to take printed out notification and ID card.
How to obtain the service in «State-owned corporation «Government for citizens» NJSC (documents to be submitted):
- Application for the issuance of a repeated certificate (certificate) of birth, marriage (matrimony), divorce (matrimony), change of last name, first name, patronymic, death, and marital capacity.
- ID card (for identification).
- Document of state duty payment into the budget or copy of the document which is a grounding for the tax benefits provision, except for the payment through the payment gate of e-government.
- Notary certified letter of authority in case of service recipient’s representative addressing.
Certificates of birth, marriage (matrimony), dissolution of marriage (matrimony), change of last name, first name, patronymic, death and marital capacity in accordance with annexes 34 to the Rules, issued by any registering authority on the basis of information from the civil registry office based on the type of document that the service recipient needs to receive.
Repeated certificates of registration of acts of civil status, except for death certificates, are issued to persons in respect of whom the corresponding act record is made, as well as to a person (attorney) in writing (notarized power of attorney) authorized to represent on behalf of this person (principal).
They are exempt from paying the state fee for registration of civil status acts upon presentation of supporting documents:
1) participants and invalids of the great Patriotic war and persons equated to them on benefits and guarantees, persons awarded orders and medals of the former USSR for selfless work and impeccable military service in the rear during the great Patriotic war, persons who worked (served) for at least six months from June 22, 1941 to may 9, 1945 and were not awarded orders and medals of the former USSR for selfless work and impeccable military service in the rear during the great Patriotic war, disabled persons, as well as one of the parents of a disabled person from childhood, a disabled child, guardians (Trustees), the state organization for the registration and issuing of repeat certificates on birth;
2) individuals - for issuing certificates to them when changing, adding, restoring and correcting civil status records in connection with errors made during the registration of civil status acts;
3) physical persons – for issuing to them repeat or replacement of previously issued certificates on death of relatives;
4) individuals - for issuing repeated birth certificates in connection with adoption and establishing paternity.