How to get the service online
- Log in on the portal and click the Request Online button.
- Fill out the application and sign it by EDS (electronic digital signature) or by SMS-password (be sure to have registration in the mobile citizens database).
- In personal account (in the History of Services section), read the notice of processing your application, which will be received within the specified time.
Obtaining a duplicate of documents on general secondary, basic secondary education
How to get the service in a state body or «State-owned corporation «Government for citizens» NJSC (required documents):
- application of a student or parent (legal representative) of a minor child who has lost or damaged the document, addressed to the head of the organization of basic secondary and General secondary education in accordance with Annex 1 to these Rules;
- birth certificate or ID card (passport) of the student (required for identification);
- if the surname (first name, patronymic (if any) changes and / or the educational document is damaged, the original of the educational document is attached.
An employee of a State Corporation receives information about identity documents from the relevant state information systems through the e-government gateway and sends it to the service provider.
Issuance of duplicates of documents on higher and post graduate education
How to get the service in a state agency or «State-owned corporation «Government for citizens» NJSC (required documents):
- application of the service recipient or its representative (notarized power of attorney from the service recipient) to the head of the higher educational institution in the form according to Annex 7 to the Rules;
- identification document of the service recipient (required for identification);
- if the surname (first name, patronymic (if any) changes and / or the educational document is damaged, the original of the educational document is attached.
An employee of a State Corporation receives information about identity documents from the relevant state information systems through the e-government gateway and sends it to the service provider.
Issuance of duplicate documents on technical and professional, post-secondary education
How to get the service in a state body or in the «State-owned corporation «Government for citizens» NJSC(required documents):
- application of a student or parent (legal representative) of a minor child who has lost or damaged the document, addressed to the head of the organization of basic secondary and General secondary education in accordance with Annex 5 to these Rules;
- birth certificate or ID card (passport) of the student (required for identification);
- if the surname (first name, patronymic (if any) changes and / or the educational document is damaged, the original of the educational document is attached.
An employee of a State Corporation receives information about identity documents from the relevant state information systems through the e-government gateway and sends it to the service provider.
Result of the service delivery
1) Duplicate documents about basic secondary or General secondary education, or a reasoned refusal response.
2) A duplicate of the document on higher and postgraduate education or a reasoned refusal response.
3) Duplicate documents on technical and professional, post-secondary education, or a reasoned refusal response.