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Electricity meters: how to use and when to change Printable version

Last update: 01.10.2021


еlectricity metersMany of us are faced with communal problems, often the question arises about installing, replacing or repairing counters. In this article, we will describe why counting devices are needed, when and how to replace the meter.

Why do we need counters?

Pursuant to Paragraph 3 of Article 484 of the Civil Code of July 1, 1999 of the Republic of Kazakhstan (Special Part) , it is established that the amount of energy supplied by the energy supply organization and the subscriber's received energy is determined by the indicators of the metering devices and, in their absence, by calculation.

Also, in accordance with subparagraph 15) of Article 1 of the Law of the Republic of Kazakhstan "On Electric Power Industry", a commercial accounting device is a technical device intended for commercial accounting of electric power, electric or thermal energy, authorized for use in the manner established by the legislation of the Republic of Kazakhstan.

We note that, in accordance with subparagraphs 1) and 3) of paragraph 3 of the Order. Chairman of the Agency of the Republic of Kazakhstan on Regulation of Natural Monopolies of August 7, 2006 No. 192-OD:

accounting device - a technical device designed to account for the volume of consumption of regulated public utilities (goods, works), authorized for use in accordance with the procedure established by law;

consumer - an individual or legal entity that uses or intends to use regulated services (goods, works) of natural monopoly entities and a regulated market.

The supply of electricity, heat, gas and water is made on the basis of a contract with a utility company. The main terms of supply are indicated in the contract, therefore, in order to avoid unpleasant incidents, it is necessary to carefully read the text of the contents of the contract. In March 2015, a model agreement was approved.

23.11.2017 g. and 24.06.2019 g. approved standard contracts of power supply and supply of thermal energy.

In accordance with paragraph 27 of Article p.2 p.2 of the Law of the Republic of Kazakhstan "On Natural Monopolies" , consumers of services (goods, works) of a natural monopoly entity must have metering devices for regulated public utilities (goods, works).    

Thus, for consumers do not have metering devices, the norm of consumption of utilities for power supply and heat supply is produced by calculation (rules of calculation of norm of consumption of utilities for power supply and heat supply to consumers that do not have a meter, approved by order of the Minister of national economy of Kazakhstan dated 13.01.2015, No. 15).

in compliance, it is the meters that will save you from overpaying for utilities, because by the meter you will only pay for honestly expended cubes of water or gas. While tariffs for consumers without metering devices can on the contrary, either exceed your actual volume of consumed resources, or the indicators will be too small, and this will lead to trouble in the future.  As an example, utilities can question the number of people actually living in the home, excessively low or high consumption.

Who should install and pay for installing the counter

What are you entitled to as a consumer

In this case, you are obliged

When can you turn off the electricity partially?

When can you turn off the electricity completely?

Why check and replace the electricity meter?

How are the results of checking the electric meter?

How often can the meter be calibrated?


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