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Reissuance of identification card in case of loss and theft Printable version

Last update: 18.08.2023

identification card

Often there are situations when we become victims of the theft of wallets, or because of our own inattention, we forget bags, for example, in public transport. In such cases, along with personal belongings, documents such as identity cards, driving licenses, etc. are lost. This article will tell you what steps need to be taken to restore the identity card when it is lost or stolen.

First of all, you should know that according to the Code of Administrative Violations (Article 492, part 1 and 2) residence of citizens of the Republic of Kazakhstan without an identity card or an invalid identity card or without registration at the place of residence for a period of from ten calendar days to one month - entails a warning, for a period of more than one month - a fine of 7 MCI.

According to the order of the Minister of Internal Affairs of the Republic of Kazakhstan dated March 30, 2020 No. 267 "On approval of the Rules for the provision of public services on the documentation and registration of the population of the Republic of Kazakhstan", citizens of the Republic of Kazakhstan, in the case of loss of identity documents apply at the place of permanent registration or actual stay in NJSC State Corporation "Government for Citizens" (PSC) to obtain new documents. Beforehand, you can call the Unified Call Center for public services at 1414 and find out the list of documents you need to provide.

Package of documents for the reissuance of identity card citizens of the Republic of Kazakhstan in case of loss:

  1. Written statement on the restoration of the identity card, indicating the circumstances of the loss.
  2. The document on payment of the state fee (the persons released from payment of the state fee, present confirming documents).
  3. Passport of a citizen of the Republic of Kazakhstan (if any).

Package of documents for the reissuance of identity card citizens of the Republic of Kazakhstan in case of theft:

  1. Coupon-notification from the criminal prosecution body (district police department), which accepted the statement about theft or theft of the document.
  2. The document on payment of the state fee (the persons released from payment of the state fee, present confirming documents).
  3. Passport of a citizen of the Republic of Kazakhstan (if any).

The process of issuance of ID cards takes 15 working days, but at the request of a citizen, the service can be provided expeditiously within 1 and 3 working days in Astana, Almaty, Aktobe, Shymkent, 3 and 5 working days in regional centers, 7 working days in districts and cities of regions.

If along with the ID card you also lost the driver's license in the article "Restoring a driver's license for loss, expiration or change of name" you can find out how to restore it.

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