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How to get the online service
- Log in the portal and click the button "Order online service".
- Fill out the application and sign it by EDS (electronic digital signature). Indicate the number of personal account (IBAN) in your request, in «Kazpochta» JSC or in second-tired Bank («National bank» JSC, «Kazkommertsbank» JSC).
- In personal account (in the History of service section) read the notice of processing your application, which will be received within the specified time.
Online service is provided to citizens of the Republic of Kazakhstan upon reaching the retirement age: 59 years - women, 63 years - men.
How to get the service in a state agency (required documents)
The service recipient (or his representative by notarized power of attorney)
- When applying for the provision of public services, provides an application.
- When applying for the appointment of pension payments from the unified accumulative pension fund, basic pension and age pension payments, one application is provided.
- Identity document (passport of a citizen of the Republic of Kazakhstan, identity card of a citizen of the Republic of Kazakhstan, identity card of a stateless person, residence permit of a foreigner, certificate of ethnic Kazakh (kandas) before obtaining citizenship of the Republic of Kazakhstan) (required for identification).
- Marriage certificate (certificate of registration of acts of civil status); or a certificate of divorce or an extract from the certificate of marriage (if any).
- Documents confirming the length of the applicant’s participation in the pension system:
Confirming the applicant's seniority, worked out before January 1, 1998:
- employment history;
- certificates of archival institutions, electronic copies of archival documents, certified by electronic digital signature of an authorized employee of the state archive or departmental archive, or from the place of work in the absence or unsuitability of the workbook, the absence of relevant entries in the workbook, corrections, inaccuracies, misunderstandings.
If available, you can also submit
- document on education;
- military card or certificate of the Department (Department) for defense Affairs;
- birth certificates of children (an extract from the birth certificate, or a certificate of civil registration issued by the civil registration authorities);
- certificate of rehabilitation issued by the Prosecutor's office in accordance with article 10 of the Law of the Republic of Kazakhstan " on rehabilitation of victims of mass political repression";
- military Commissariat certificate of participation in combat operations;
- the court's decision confirming the fact of implementation and the period of nursing a person with group a lonely, disabled and old age pensioners in need of assistance, the elderly who have reached eighty years of age, a disabled child under the age of eighteen years;
- document confirming the residence abroad of the spouse of an employee of institutions located in the territory of the Soviet Union, institutions of the Republic of Kazakhstan, or an international organization;
- a document confirming the residence of the spouse of a military serviceman or employee of a special state body in areas where there was no possibility of employment in the specialty;
- a document confirming employment in the country of departure of ethnic Kazakhs who arrived in the Republic of Kazakhstan for permanent residence in their historical homeland.
To confirm the care of an unemployed mother for young children, one of the following documents is submitted (depending on their availability):
- the document proving the identity of the children;
- a marriage certificate (certificate of civil registration) or a certificate of divorce or an extract from the marriage certificate (if the family name is changed) .;
- certificate of completion of secondary educational institutions for children;
- diploma of secondary special or higher education or certificate of the educational institution confirming the education of children;
- children's death certificate (or death certificate or certificate of civil registration issued by civil registration authorities);
- document confirming military service for children;
- documents confirming the time of care of a non-working mother for young children:
- birth certificates of children (an extract from the birth certificate or certificate of civil registration issued by the civil registration authorities);
one of the following documents (depending on their availability):
- the document proving the identity of the children;
- marriage certificate (certificate of civil registration) or certificate of divorce or an extract from the certificate of marriage (if there are children) ;
- certificate of completion of secondary educational institutions for children;
- diploma of secondary special or higher education or certificate of the educational institution confirming the education of children;
- children's death certificate (or death certificate or certificate of civil registration issued by civil registration authorities);
- a document confirming military service for children;
- a court decision confirming the fact and period of actual care of a non-working father for young children;
However, this period is not included in the length of participation in the pension system of the child's mother;
- the court's decision confirming the fact of and time of care of the invalid of the first group, the lonely disabled and old age pensioners in need of assistance, as well as the elderly who have reached eighty years of age, a disabled child under the age of eighteen.
Submission of a court decision is not required when confirming information about the receipt of a monthly state benefit assigned and paid to a mother or father, adoptive parent, guardian (Trustee) who is raising a disabled child, or a person caring for a disabled person of the first group from childhood by state information systems;
fDocuments confirming the periods of military service, service in special state and law enforcement agencies, and the state courier service (depending on their availability):
- employment record;
- military ID;
- reference of the archive institution about the period of service;
- certificate of the Department (Department) for defense Affairs or from the duty station;
- extracts from orders confirming the emergence and termination of service relationships based on the conclusion and termination of a service contract;
- document confirming the fact and period of residence abroad of the spouse of employees of the diplomatic services of the Republic of Kazakhstan and international organizations, spouses of military personnel (except for conscripts), employees of special state bodies with their spouses in areas where there was no possibility of their employment in the specialty;
- documents confirming work experience after January 1, 1998 in Russian organizations of the "Baikonur" complex";
Documents confirming the period of employment before December 31, 2004 of individuals with disabilities of the first and second groups, if the disability is established indefinitely (depending on their availability):
- employment record;
- certificate of employment in the absence or unsuitability of the work book, the lack of appropriate employment records, stock corrections, inaccuracies, discrepancies;
- the court's decision.
Since January 1, 2005, the length of participation in the pension system of individuals with disabilities of the first and second groups, if the disability is established indefinitely, shall include periods of social contributions to the State social insurance Fund on the basis of data from the centralized database on the transfer of social contributions.
The period of mandatory contributions is confirmed by data from the centralized database on the transfer of mandatory pension contributions.
In cases of incomplete or untimely transfer of mandatory pension contributions, the period of implementation of mandatory pension contributions is confirmed (depending on their availability) by the following documents:
- certificate of the employer (legal successor) about transfer of mandatory pension contributions in the form according to Appendix 5 to these Rules or archive institution about transfer of mandatory pension contributions (provided that the periods of transfer of mandatory pension contributions correspond to the periods of employment specified in the documents confirming the applicant's work experience);
- a court decision confirming the period for transferring mandatory pension contributions.
Additionally
The period for which mandatory pension contributions were transferred to individuals who were engaged in private practice, individuals who receive income under contracts of a civil nature, the subject of which is the performance of works (services), with the exception of the case provided for in subparagraph 5) of paragraph 2 of article 24 of the Law, as well as individual entrepreneurs who made mandatory pension contributions in their favor, members (participants) and heads of peasant or farm farms, it is equal to one year, provided that the amount of mandatory pension contributions payable for the relevant tax period is transferred to the unified accumulative pension Fund for at least one year.
If the amount of mandatory pension contributions made by these persons is less than the annual amount of mandatory pension contributions payable for the relevant tax period, the period for which mandatory pension contributions were transferred is determined in proportion to the amount of mandatory pension contributions made.
If mandatory pension contributions are transferred before July 1, 2006, the month preceding the month in which mandatory pension contributions were transferred is taken into account during the period of participation in the accumulative pension system.
If mandatory pension contributions have been transferred to the accumulative pension funds and (or) the unified accumulative pension Fund several times in one month, the period of participation in the accumulative system is one month.
Periods of labor, entrepreneurial activity, private practice by types of activity to which, by decision of the Government of the Republic of Kazakhstan, the correction coefficient "0" was applied to the rates of mandatory pension contributions, mandatory occupational pension contributions approved by the Government of the Republic of Kazakhstan, are confirmed by the employer's certificate in accordance with Appendix 5-1 to these Rules.
In the case of establishing guardianship (guardianship), a document confirming the establishment of guardianship (guardianship).
When submitting documents drawn up in a foreign language, the notary attests the correctness of the translation of the document into Kazakh or Russian in accordance with subparagraph 9) of paragraph 1 of Article 34, Article 80 of the Law of the Republic of Kazakhstan "On Notary".
Reception is carried out in the order of "electronic queue", at the place of registration of the service recipient.