In case if a digital document contains incorrect information, it became possible to submit an appeal to a relevant government agency via e-Otinish by clicking "Report an Error" button.
The most important update is that more than 250 e-License services have been added for individuals, namely: notification of the presence of activities as sole proprietors, approval of land management projects for the formation of land plots and issuance of a phytosanitary certificate for the call of quarantined products outside the Republic of Kazakhstan.
"This year, NIT JSC team plans to transfer 80% of public services to the smartphones. Also, following the Order of the Head of State on reduction of paper workflow, it is planned to implement the service "Digital Information" using which citizens will be able to get abstracts in the most convenient way and be able to provide an abstract to whom it may concern via e-mail, messenger or QR code without having to print it out", highlighted Rostislav Konyashkin, Chairman of the Board, National Information Technologies JSC.
The new version of the eGov mobile app is available on the App Store for iOS users and in the Play Market and App Gallery for Android users.
The updates became possible thanks to the cooperation of Public Services Committee under Ministry of Digital Development, Innovations and Aerospace Industry of the Republic of Kazakhstan and National Information Technologies JSC.
A digital document is an electronic document generated by a digital document service that is necessary to get public services and other services online, as well as when interacting with individuals and legal entities. The Digital Documents service allows using an electronic version of an original copy of ID document, which enables citizens providing a digital document to government agencies and organizations to get any services (for instance, when buying air and railway tickets, etc.).
Today, digital documents can be used at all the airports of the country, when boarding carriages at the railway stations of KTZ JSC, in Otbasy Bank JSC, CSCs and Beeline branches, as well as when obtaining services in the second-tier banks and at notaries.