Starting July 12, 2026, the public service for issuing state land title certificates is no longer be available at Public Service Centers (PSCs). Applications for obtaining a state land title certificate can now be submitted exclusively through the eGov.kz portal. The changes come into force in accordance with the Order of the Ministry of Agriculture of the Republic of Kazakhstan.

To obtain the service, users must sign in to the eGov.kz portal, select the service for the issuance of a state land title certificate, complete the required information, and sign the application using one of the available electronic authentication methods. Once the application has been processed, the result will be available in the personal account.

Detailed information on the procedure for obtaining the service is available in the service datasheet published on the eGov.kz portal.

"Previously, citizens were required to visit a Public Service Centre in person to obtain a state land title certificate. Today, this requirement has virtually disappeared, as 96% of applications are already submitted online. As of 12 July, the entire process has been fully digitized. Applicants now simply need to submit an application through the eGov.kz portal, sign it using their digital signature (DS), and receive the completed document in their personal account. The same approach is being used to digitize the TOP-10 public services. Even now, this initiative is delivering tangible results: the workload of PSC operators has been reduced by 30%, enabling hundreds of thousands of citizens to receive public services more quickly and without the need to visit PSCs or wait in queues”, told Rostislav Konyashkin, First Vice Minister of Artificial Intelligence and Digital Development of the Republic of Kazakhstan.

To date, the number of public services have already been automated and made available online, including the issuance of technical passports and duplicate cadastral passports for real estate, issuance of digital signatures (DS), residence registration, issuance of driving licenses, as well as the issuance and extension of work permits for foreign labour immigrants, etc.

At the same time, if a citizen does not have the necessary conditions to obtain the service online, they may use the self-service zones at PSCs and independently apply for the public service.

The transition to an exclusively online service format has been implemented through the joint efforts of the Public Services Committee under the Ministry of Artificial Intelligence and Digital Development of the Republic of Kazakhstan, the Ministry of Agriculture of the Republic of Kazakhstan, National Information Technologies JSC and "Government for Citizens" State Corporation.